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Grainger House Hotel

Properti bintang 2.0

Pilih tanggal untuk melihat harga

Ulasan

5,4 dari 10

Fasilitas populer

  • Termasuk parkir
  • Fasilitas bisnis
  • Resepsionis 24/7

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Matfen Hall Hotel, Golf and Spa

Newcastle-upon-Tyne
  • Kolam renang
  • Spa
  • Ramah hewan peliharaan
  • Termasuk parkir
9.0 dari 10, Istimewa, 170 ulasan
Harga sekarang Rp7.497.119
total Rp8.996.543
termasuk pajak & biaya lainnya
25 Mei - 26 Mei
Matfen Hall Hotel, Golf and Spa
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8.2 dari 10, Sangat Baik, 1.001 ulasan
Harga sekarang Rp1.071.017
total Rp1.285.220
termasuk pajak & biaya lainnya
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Bandingkan dengan properti serupa

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja

Usia check-in minimal - 18

Check-out

Check-out sebelum 11.00

Petunjuk check-in khusus

Resepsionis buka setiap hari pada pukul tengah malam - tengah malam

Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan

Jenis pembayaran properti

Informasi penting

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Tersedia transaksi non-tunai

Perlu diketahui

Properti ini tidak memiliki lift

Pertanyaan umum

Apakah Grainger House Hotel ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Grainger House Hotel?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Grainger House Hotel?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja.

Pukul berapa check-out di Grainger House Hotel?

Check-out pada pukul 11.00.

Di mana lokasi Grainger House Hotel?

Terletak di Newcastle-upon-Tyne, hotel ini berjarak 5 km dari ISKCON Newcastle, Leazes Park, dan Teater Mill Volvo Tyne. Sports Direct Arena dan Newcastle-upon-Tyne Discovery Museum juga berjarak 5 km saja.

Ulasan

Ulasan

5,4

5,4

Kebersihan

4,6

Lokasi

6,2

Staf & layanan

5,2

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 12 dari 63 ulasan
Penilaian 8 - Bagus. 11 dari 63 ulasan
Penilaian 6 - Medioker. 7 dari 63 ulasan
Penilaian 4 - Buruk. 12 dari 63 ulasan
Penilaian 2 - Sangat Buruk. 21 dari 63 ulasan

Ulasan

Terverifikasi

2/10 Sangat Buruk

Reece

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Awful don’t stay here

Awful awful awful didn’t even stay the night it was that unclean and disgusting, also got sent to different hotel
Menginap 1 malam pada bulan Januari 2023
Terverifikasi

4/10 Buruk

Graham

Tidak Disukai: Kebersihan
I had a email from the property, saying its closer the hotel. So i had to book an abnb. To the great north race. If any chance i can get an refund of my payment for hotel. Thanks.
Menginap 2 malam pada bulan September 2023
Terverifikasi

2/10 Sangat Buruk

Jason

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Worsed hotel in Newcastle

Onve o check in the photos dont match inside of the building.there was toe nails all over the carpet.there was no facilitys for food or drinks the hotel was not what i expected i wont be staying there again.the pictures on the website are fake and they dont look like that in the hotel .
Menginap 1 malam pada bulan November 2022
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Only stay as a last resort.

It was cheap, but, the duvet had a large bloodstain on it. The pillow cases were dirty. There were no curtains in the bathroom so people could technically see into the shower.
Menginap 1 malam pada bulan Oktober 2022
Terverifikasi

2/10 Sangat Buruk

Jake

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Weekend ruined

booked to stay here on 20/10/2016 so my friend and I had a place to stay while seeing Kings of Leon once Newcastle. Upon arrival the reception had no reservation for us and then after looking at my booking confirmation told us that in the time after our reservation had been made the hotel had changed management. I had received no correspondence from with hotels.com or the hotel itself to make me aware of this change and that our reservation was now void. Leaving us with nowhere to stay and no extra money. Absolutely ruined our entire weekend up Newcastle and both parties showed how much they valued customers
Terverifikasi

2/10 Sangat Buruk

Josh

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Stay far away

When I entered the hotel to check in, the first thing I noticed was the smell of paint. "Yes, we are renovating," said the clerk and asked me for a 10 pound deposit for the key card. I went up to my room. It was a small room and I could smell the paint from there. I went to use the facilities and suddenly, the fire alarm went off! I jumped up and ran downstairs to the lobby. "Oh, don't worry, we are doing a fire drill!" said the clerk. I went back upstairs and every few minutes the alarm went off. My sensory issues went into overload. I checked out and booked into the Holiday Express instead. They refuse to give me a refund , keep on saying manager isnt there when i call.
Menginap 1 malam pada bulan Januari 2023
Terverifikasi

2/10 Sangat Buruk

Steven

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absoulte worst place ever. Had to get my own heater place was that cold. Shower door broke. Tv broke. Carpets dirty. And they take £10 for deposit but then say they not authourized to give it bk
Terverifikasi

8/10 Bagus

Marysia

Disukai: Staf & layanan
It’s a good budget hotel. Not recommended for long stays as it’s more to have somewhere to sleep at night.
Menginap 2 malam pada bulan Oktober 2022
Terverifikasi

8/10 Bagus

brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very quiet and peaceful.Helpful staff .great value
Menginap 2 malam pada bulan Juli 2022
Terverifikasi

2/10 Sangat Buruk

Attia

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pictures are very deceiving, the rooms are too small, no room to swing a cat, unclean, our particular room had the window broken, the shower was disgusting, had hair from previous guests, I was bitten, would not stay here again, you get less than you pay for
Menginap 2 malam pada bulan Juli 2022
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Good value honest hotel

Parking is a bit of a miss but I see works going on so that might be improved. Other than that, hotel is very honest. Dont expect luxury and you will be satisfied
Menginap 1 malam pada bulan Juli 2022
Terverifikasi

4/10 Buruk

daniel

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Faulty towers was nicer

Upon arrival the receptionist decided he would talk on his phone rather then check me in ..hotel was more of a building site then hotel..room was ok ..a lot of dirt on walls and the windows was cracked and tapped up ..will not return
Menginap 1 malam pada bulan Juni 2022
Terverifikasi

2/10 Sangat Buruk

Tom

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was disgusting, dirty bed sheets, curtains ripped out of the wall. Horrible place to stay. Bath room was awful no toilet paper included. Never again.
Menginap 1 malam pada bulan Maret 2022
Terverifikasi

2/10 Sangat Buruk

FRANCIS

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Room 4 very poor

Was in room 4, smelled of smoke, no heating in the bathroom and lighting in bathroom very poor. Leaking hose on electrical shower. Very basic room. Glad I was simply in and out over the weekend.
Menginap 2 malam pada bulan Februari 2022
Terverifikasi

8/10 Bagus

Lee

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Clean & tidy rooms, helpful reception and good email communication from the hotel
Menginap 1 malam pada bulan Februari 2022
Terverifikasi

6/10 Medioker

Katie

Disukai: Staf & layanan

Ok for price

Overall the stay was ok. There was something spilt in the bathroom which wasn’t cleaned up, and I had to ask for towels. Rooms not in as good condition as photos look but for price not bad.
Menginap 1 malam pada bulan Desember 2021
Terverifikasi

10/10 Luar Biasa

Shaun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Excellent, very comfortable, quiet and relaxing

Very nice hotel, cannot hear any noise from other rooms, traffic etc. Had a very peaceful stay. Staff are very polite, friendly and accommodating. Excellent value for cost, would definitely stay here again and it is way better than the 2 stars rating. Many Thanks!
Menginap 7 malam pada bulan November 2021
Terverifikasi

10/10 Luar Biasa

kelly

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed for weekend. I was was not too sure about staying here after some of the reviews i read. I was more than pleasantly surprised. Friendly staff. Clean, comfortable and quiet single ensuite room. would definitely stay here again.
Menginap 2 malam pada bulan Oktober 2021
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Halloween

When we first arrived the electricity had gone down, I know this isn’t the hotels fault! However we couldn’t get a room key, and my and friend has separate rooms! We had to stay in the one room for an hour whilst we waited for our keys to be made, making us later to our evening. If they could have phoned their guests due to arrive and pre warn them it would have been an advantage as we could have waited to check in. The rooms where as what’s they were advertised in the photos, had a sink half a foot from the head of the bed with a low ceiling right above, accident waiting to happen! The shared bathrooms were absolutely appalling, they were leaking water from the toilet constantly, no tissues or bin in bathroom, the showers looked like they hadn’t been cleaned for a while so massively avoided! There was no real comfort to this hotel, including bed rooms staff or the layout! I know that’s nothing to do with the staff or management but changing the carpets on stairs could help as it’s truly awkward to look at and a massive hazard! More of a hostel and doss house than what is advertised!
Menginap 1 malam pada bulan Oktober 2021
Terverifikasi

2/10 Sangat Buruk

wajahat

Tidak Disukai: Kenyamanan kamar
There was no heating in the room also the cold water was not coming def not recommended
Menginap 1 malam pada bulan Oktober 2021
Terverifikasi

2/10 Sangat Buruk

Stephen

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Filthy and noisy

Was greeted by a gentleman who was very impolite and not helpful at all. The room was what you would expect for the price paid but the cleanliness was terrible. Dirt on the floor and walls. The shower had soap left in there from previous guest and was covered in hair. The cover over the drain was clogged with hair so I had to clean this myself. The walls are paper thin and you can hear everything happening from all over the place. Was kept awake until 3am Saturday night by screaming, shouting, slamming of doors. I will never book this place again. Would not recommend this place to anyone accept contractors.
Menginap 2 malam pada bulan Oktober 2021
Terverifikasi

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Terrible

Absolutely poor! Got to the hotel after nearly 6 hr drive from London to be greeted by unprofessional service at reception by Ali! He tells us with no apology that they have cancelled our booking on the afternoon of our arrival and that they have sent us an email which we never received! We was outraged by this! asked to speak to the manager and was told that he has finished early, asked for the managers name and was told that it was Ali..! Asked for the person's name who we were speaking to and he also said its Ali..! We were kept getting cold answers! We didn't believe that his name was Ali and as we asked again for his name and it was at this point where "Ali" started getting sarcastic! We said there is no need for this behaviour and if he carrys on then we will record him...! This is the point where the receptionist got abusive and came around the desk aggressively and try to hit me!! We have the whole incident on video and will take it further! Hotel.com should not affiliated with such establishment. We came for a little weekend getaway and it was all ruined by abusive staff at the hotel as well as time wasted by trying to book an alternative accommodation
Menginap 1 malam pada bulan September 2021
Terverifikasi

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great hotel in a good location

Great hotel in the heart of the North East, friendly staff with a great price and location, value for money.
Menginap 1 malam pada bulan September 2021
Terverifikasi

6/10 Medioker

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar

Room for improvement

Super 19th c. mansion converted into a hotel. Not quite B&B - more like just B&tea/coffee in room. Really needs upgraded of carpet and upholstery and furnishings. Stains on bed throw (tea?), etc., really not challenging to get right. Needs some serious TLC and could be really nice. But does the job for a one-night quick sleep, even if pricey for that purpose. Staff very friendly, but there’s only so much that can do for the place.
Menginap 1 malam pada bulan September 2021
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very dusty/dark and outdated
Menginap 1 malam pada bulan September 2021