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Reviews of The Seaburn Inn - The Inn Collection Group

3 out of 5
The Seaburn Inn - The Inn Collection Group
Whitburn Rd, Sunderland, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 195 reviews" "
Rating 8 - Good. 46 out of 195 reviews" "
Rating 6 - Okay. 7 out of 195 reviews" "
Rating 4 - Poor. 2 out of 195 reviews" "
Rating 2 - Terrible. 3 out of 195 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will be returning. Loved the bar/restaurant area, really relaxed. Room was great size and lovely view Thankyou
Stayed 1 night in May 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with great view.
Stayed 2 nights in May 2024
Response from Guest Experience on 24 May 2024
Thank you for your feedback. We would love to welcome you back.

10/10 Excellent

Mr Bigboy

Liked: Cleanliness
I liked everything
Stayed 1 night in May 2024
Response from Guest Experience on 24 May 2024
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Works going on at the back of the hotel,not good for guests looking onto this.The Stack building is next door and is very unsightly .
Stayed 1 night in May 2024
Response from Guest Experience on 24 May 2024
Thank you for your feedback. We will keep your comments in mind moving forward. We hope to see you again soon.

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely view of the sea
Stayed 1 night in Apr 2024
Response from Guest Experience on 9 Apr 2024
Thank you for your review. We would love to welcome you back.

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Guest Experience on 4 Mar 2024
Thank you for your rating. We hope to see you again soon.

8/10 Good

Gareth

Stayed 1 night in Feb 2024
Response from Guest Experience on 15 Feb 2024
Thank you for your rating. We would love to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Lovely hotel with friendly staff. Hotel was very clean and had a warm cosy feeling. The room was also clean and comfortable. Shame about the weather, very windy and too much rain, but would probably come back in summer to explore the sites and beach. Only came this time of year, as my daughter had an interview at the university. chips were a bit undercooked but good food otherwise.
Stayed 1 night in Feb 2024
Response from Guest Experience on 15 Feb 2024
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Experience on 7 Feb 2024
Thank you for your rating. We would love to see you again soon.

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Guest Experience on 30 Jan 2024
Thank you for your rating. We would love to welcome you back.

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free drink in the bar if you forfeit getting your room cleaned the followings day - great idea!! No more cleaning rooms for the sake of cleaning rooms!!
Stayed 3 nights in Jan 2024
Response from Guest Experience on 29 Jan 2024
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place good pub good location
Stayed 1 night in Jan 2024
Response from Guest Experience on 29 Jan 2024
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the view of the sea it was lovely and warm indoors it was just a nice change and the staff were excellent .The only thing was the bed was too soft I am used to a more firm bed and my head kept sliding off the silky pillowcases
Stayed 2 nights in Jan 2024
Response from Guest Experience on 29 Jan 2024
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Super friendly and professional staff, delicious and perfectly cooked breakfast, clean and spacious rooms and easy parking. Couldn’t have asked for more!
Stayed 1 night in Dec 2023
Response from Guest Experience on 29 Jan 2024
Thank you for your feedback. We would love to welcome you back.

8/10 Good

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Experience on 29 Jan 2024
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
Weather wasnt good so couldnt really go out. Right next door is the Stack which played live music served street food and bar. Was really good. But we enjoyed the cosy comfortable Seaburn Inn just relaxing playing dominoes and enjoying proberbly one too many pints lol Staff were very good was lovely to see service and professional people doing their thing Thank you
Stayed 2 nights in Nov 2023
Response from Guest Experience on 29 Jan 2024
Thank you for taking the time and passing on your feedback, it is always gratefully appreciated. We are delighted you enjoyed your experience with us and look forward to seeing you again soon.

10/10 Excellent

Emma

Stayed 1 night in Nov 2023
Response from Guest Experience on 29 Jan 2024
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great place - dog friendly and in an excellent location
Stayed 1 night in Nov 2023
Response from Guest Experience on 6 Dec 2023
Thank you for taking the time and passing on your feedback, it is always gratefully appreciated. We are delighted you enjoyed your experience with us and look forward to seeing you again soon.

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy
Very lovely place to stay in. Hope to visit in summer time to get a room facing the sea
Stayed 1 night in Nov 2023
Response from Guest Experience on 23 Nov 2023
Thank you for taking the time and passing on your feedback, it is always gratefully appreciated. We are delighted you enjoyed your experience with us and look forward to seeing you again soon.

8/10 Good

Matt

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, easy parking (and an EV charger), spacious room which was perfect with the kids, excellent breakfast. Staff were all brilliant throughout our stay - wouldn’t hesitate to stay again.
Stayed 1 night in Nov 2023
Response from Guest Experience on 23 Nov 2023
Thank you for your feedback. We would love to welcome you back.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a seafront stop
A brilliant one-night stay when we came up to see the Lionesses play at the Stadium of Light. The hotel is right on the seafront and while we had a view of the car park, it’s still a lovely area to wake up to! The room was very big for the two of us and we appreciated the sofa and TV in there too. The bathroom was clean and had everything we needed. Unfortunately we didn’t get to make the most of the breakfast as we had to set off home before service began but it looked and sounded tasty! The location was also super - quiet, right on the seafront and surrounded by little places to visit. We had a drink in the bar and then headed to Stack next door for dinner. Thanks for a great visit.
Stayed 1 night in Sep 2023
Response from Guest Experience on 14 Nov 2023
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a weekend break.
Very impressed with our stay at the Seaburn Inn. The room was clean and comfortable and the staff attentive and helpful without being “in your face”. The breakfast was amazing, so much choice from the continental selection and hot classics to order, a great way to start the day. There are lots of restaurants locally but we found the hotel food to be tasty, well prepared and served promptly. Nice walks along the coast to the north to Souter Lighthouse and close enough to the city centre for a little retail therapy. Thoroughly recommended.
Stayed 2 nights in Nov 2023
Response from Guest Experience on 10 Nov 2023
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, amazing view. Friendly staff and service, couldn’t fault it
Stayed 1 night in Nov 2023
Response from Guest Experience on 10 Nov 2023
We can't wait to see you again. Thank you for taking the time to share your feedback.

6/10 Okay

Carly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Experience on 31 Oct 2023
Thank you for your rating. We hope to see you again.

10/10 Excellent

Eleanor

Stayed 2 nights in Oct 2023
Response from Guest Experience on 23 Nov 2023
Thank you for your rating. See you again soon.

6/10 Okay

Antony, Ashbourne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from Guest Experience on 31 Oct 2023
Thank you for sharing your feedback.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only down side was when we went to dine the tables were not always wiped with a cloth. We did not mention this to anyone.
Stayed 3 nights in Sep 2023
Response from Guest Experience on 28 Sep 2023
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Excellent

MISS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A****
Me and my partner stay in a king size room which was really spacious, very clean, breakfast was very nice we both we really enjoyed it staff were lovely, pleasant and very helpful, hotel was across the road from the seafront which me and my partner had a walk along to the lighthouse, lovely few days and will definitely be back
Stayed 1 night in Sep 2023
Response from Guest Experience on 28 Sep 2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 Excellent

John

Stayed 3 nights in Sep 2023
Response from Guest Experience on 23 Sep 2023
Thank you for your rating. See you again soon.

8/10 Good

Darren

Stayed 1 night in Sep 2023
Response from Guest Experience on 23 Sep 2023
Thank you for taking the time to rate us.

8/10 Good

lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on seafront, fabulous views
Stayed 1 night in Sep 2023
Response from Guest Experience on 23 Sep 2023
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

10/10 Excellent

Alison

Stayed 1 night in Sep 2023
Response from Guest Experience on 23 Sep 2023
Thank you for your rating. See you soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Aug 2023
Response from Guest Experience on 23 Sep 2023
Thank you so much for your rating. We hope to see you again soon.

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, view of the sea was amazing. Restaurant was very good and breakfast. Staff were friendly and helpful as we were attending a concert. Definitely recommend.
Stayed 1 night in Jun 2023
Response from Guest Experience on 23 Sep 2023
Thank you so much for your recent review. It made our day!

10/10 Excellent

Brett

Stayed 1 night in Aug 2023
Response from Guest Experience on 16 Aug 2023
Thank you for your rating. We hope to see you soon.

10/10 Excellent

Kirsty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Over looking the beach We had a lovely big room with a balcony
Stayed 2 nights in Aug 2023
Response from Guest Experience on 14 Aug 2023
Thank you for your rating. See you again soon.

10/10 Excellent

Robert

Stayed 1 night in Aug 2023
Response from Guest Experience on 10 Aug 2023
Thank you for your rating. See you again soon.

10/10 Excellent

David

Stayed 1 night in Aug 2023
Response from Guest Experience on 10 Aug 2023
Thank you for taking the time to rate us. We would love to welcome you back.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Guest Experience on 28 Jul 2023
Thank you for your rating. We would love to welcome you back soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely spot.
Really lovely hotel. Nice bar and restaurant with great staff. Excellent location. Stayed in one of the double rooms with balcony and sea view which was fantastic. Couple of points for improvement I think. Firstly, our balcony looked as though it hadn't been swept as there were a few areas where there were little piles of food crumbs. Secondly, although bed was comfortable overall, the pillows were not the best and could certainly be improved. Neither of these issues really affected what was a great stay.
Stayed 1 night in Jul 2023
Response from Guest Experience on 26 Jul 2023
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest Experience on 23 Jul 2023
Thank you for your rating. We would love to welcome you back. :)

8/10 Good

Janet

Stayed 1 night in Jul 2023
Response from Guest Experience on 23 Jul 2023
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

A.D.

Stayed 3 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Grandson
Ideal hotel for us, comfortable bed, quiet location, excellent restaurant, caring staff and very clean throughout.
Roker Beach from north end
Puffing Billy at Beamish
Tall Ships at Hartlepool
Cullercoats visited using the Metro
Stayed 7 nights in Jul 2023
Response from Guest Experience on 12 Jul 2023
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

10/10 Excellent

Ray Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great for families loads of good food outlets within easy walk just accross of a blue flag beach and public transport a few meters away.plus very good breakfast
Stayed 4 nights in Jul 2023
Response from Guest Experience on 10 Jul 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Experience on 5 Jul 2023
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Experience on 4 Jul 2023
Thank you for your rating. See you again soon.

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Guest Experience on 19 Jun 2023
Thank you for your rating. See you again soon.

10/10 Excellent

Dawn

Stayed 1 night in Jun 2023
Response from Guest Experience on 4 Jul 2023
Thank you for your rating. See you again soon.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view
Very clean and comfortable room.All staff polite and friendly.Service great
Stayed 2 nights in Jun 2023
Response from Guest Experience on 12 Jun 2023
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.