Search Cottages in Newport

"Great"

"Terrible stay"

"When I arrived at the hotel I found what looked like a closed down building with no other cars. I then walked round the building where I found a man urinating in the car park and found another entrance. I went to reception and rang a doorbell that was on the desk as there was no one around. 3 rings and 10 minutes later a kind young man turned up and offered to help me with my bags which was the only pleasant experience I had. He informed me that the lift was broken and just to follow the signs. The doors to the floor were wide open and 3 men were stood staring by the entrance. We walked through cigarette smelling corridors, finally found the room and slightly turned the key in a flimsy yale lock that felt unsafe and as if a small child could push it open. The room STANK and was boiling hot even though the radiators were cold. I went to open the window for fresh air and was met with used condoms and cigarette ends and screws on the ledge infront of the window. My friend then got locked in the bathroom from the inside and I had to let her out. We found cloudy water coming from the tap. On further inspection the mattress and curtains had visible blood and other bodily fluid stains on them. I was scared for my safety and decided to leave after 20 minutes and did not come back. To charge £70 for that is absolutely disgusting!!"

"Not the greatest place I have stayed in, had a room that faced onto the main road and barely had any sleep both nights.... rooms are very dated and in need of an urgent upgrade. I left the door hanger on asking for room to be serviced but on my return I found that the cleaner had just folded up wet and dirty towels and put them back on the radiator. There are no facilities to get food here at the hotel and the bar was not open at any time during our visit. Not faciliated for people with mobility issues either. "

"Showcases a true decline in Hilton quality. Very poor front desk staff that would barely speak! Poor quality food for breakfast and at the restaurant. Very noisy room in the 6th floor. A loud mechanical sound (perhaps the elevator, though we weren’t next to it) all night made it hard to sleep. "

"Lovely hotel and great room. Will definitely stay again! "

"Yes"

"Didnt have breakfast"

"Ok value for money"