Search Hotels in Newsome, Newport News

"If this review was about the staff, it would be 5 stars. About the material condition of the hotel, it would be 1 star. The staff is exceptional, but the hotel has more problems than they can contend with. The location is really good, the bedding is very comfortable, and parking is less expensive than downtown, and relatively safe. The 1st room they gave us had broken air conditioning, with no hope of an easy repair. The 2nd room was a smaller room, with a broken safe, a broken room phone, and a running toilet. The breakfast was really good. Typical hotel rates for a drink in the bar...you know...same cost for 2 shots as for the whole bottle at the ABC store... Would I stay here again? I dunno. Location wise, parking wise, best in town. But all the broken items (plus 2 of the 4 elevators were broken) really lowers your review, and no amount of compensation (and we got plenty of compensation) will completely fill that disparity. If I returned to Norfolk to go to the Scope Center I would probably stay again, but this time, with my eyes wide open..."

"The hotel was nice ! Definitely will stay again . Everything was really well . "

"Great place with a nice view. Tons of things to do in the surrou surrounding areas"

"The in-house restaurant, CapoCapo, has terrible table service. The wait staff do not want to be there. The food is decent. The parking garage is scary. The elevator is unreliable; avoid it. Pricing signs are unclear."

"Housekeeping walked into my room without knocking on door or even say nothing at 10:00 in the morning when checkout wasn’t until 11am. "

"Quiet stay. Comfortable room. Good breakfast. Friendly and helpful staff. Parking well lighted. "

"Clean room, custodial staff and most of the front office staff helpful. Some more smiles would be great! Major complaint was the pool. It filmed over several times from being underfiltered and on another occasion it was full of dead bugs. But overall a good experience reasonably priced. My grandkids loved the breakfast. But we're disappointed in the pool upkeep. Plentiful and easy parking."

"Good room for the money"

"This place was disgusting. Rooms smelled, broken windows, the door on one of the 2 rooms we rented had been kicked in who knows how many times? There was a big gap in the door frame, and the door was in no way secure even with the deadbolt latched. Family members that were with us witnessed several drug deals being made in the parking lot at 6 o’clock in the evening in Broad daylight. This place was so bad we left demanded a refund and then had to scramble to try to find two other rooms at a different location, which was very stressful. There is absolutely no way I would recommend this hotel to anybody. My wife was ready to drive down the street and find a parking lot and sleep in our vehicle because she said she would feel more safe than being in this hotel. Absolutely not recommended. Would give less than a 1 star if possible. "