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Ulasan untuk Highlander Hotel

3 out of 5
Highlander Hotel
Kingussie Road, Newtonmore, Scotland

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 124 dari 356 ulasan" "
Penilaian 8 - Bagus. 157 dari 356 ulasan" "
Penilaian 6 - Cukup Baik. 53 dari 356 ulasan" "
Penilaian 4 - Buruk. 11 dari 356 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 356 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

7,6/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Anne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Julie

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay at the hotel on our roadtrip round the Highlands. The room was modern and comfortable - great bed and the shower was really good too (on the bijou side but lovely water pressure and hot). The room was a good size, accommodating us and 2 German shepherd dogs. The decor in the main hotel areas could do with modernising - very 1970s - but not unpleasant, with the exception of the snug where a really good overhaul is long overdue. The fact that the hotel could accommodate us with the dogs in the bar area to eat was fantastic and fortunately the dogs were well behaved so not an issue. The staff were great, really helpful and attentive although some of them were nervous around the hounds. Food was good, and the sweet trolley should be retained at all costs - modernisation or not! Thank you for a lovely stay. Would certainly recommend the property.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Inese

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay, good rooms, clean. Good breakfast and very friendly staff.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Amanda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent stay clean warm bedroom, lovely staff, cooked breakfast excellent but the set up of the cereals very basic didn’t like the massive cooking pans of cereal open to the elements individual boxes and yogurt pots would be more suitable we didn’t think about dinner as never saw example menu in room or at breakfast, it’s been a very pleasant stay though
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Maria

I emailed the property three times as I wanted to know if I can move the date of our stay as I had an emergency surgery a couple of weeks before our stay. No one returned my email and I called the hotel twice and there was no answer. I understand I booked a non refundable stay but I was in the hospital and the Doctor will not let me travel. I thought the hotel management will take that Into consideration but they just did not care
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Joseph pada tanggal 7 Mar 2024
I'm disappointed to read your review. As it was myself who responded on three occasions to get your dates changed through Expedia. The first time being January the 30th 9:07am, the second time being February 2 6:17pm and the third being February 5 9.29pm. On my last messaged I explained we would issue a 250 voucher for a future booking as we were unable to refund your original booking as it was a pre pay non refundable. We had done this as gesture of goodwill due to your circumstances. As normally no refund would be possible with this type of booking.

4/10 Buruk

Stuart

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I gave it one star for location and another for price and that's about it. It's very shabby and run down, looks like it hasn't been done up since the 70's. Room was basic. Breakfast wasn't great, the "buffet" was just a load of old soup pots filled with cereal. Weirdest set up I've seen. Staff on reception weren't particularly friendly, didn't even get a thanks when I checked out. Looks like the whole place just caters for bus tours and contractors and wasn't very welcoming. Great location and price but that's all that's going for it.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Adam

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Pauline

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Billy, Perth

Traveler bisnis
Disukai: Kebersihan, staf & layanan
At first sight, the hotel looks old and a bit shabby, but don't let that put you off.The rooms appear to have been refurbished recently to a good standard, and the staff were very friendly and helpful.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Dorota

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Really good location and friendly staff
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Susan

Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

elspeth

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Patricia

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Lawrie

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Colette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was booked at a very good price so wasn't expecting too much however, we were given a lovely clean room with a modern shower room. The staff were very friendly and helpful. Food good too. Had a lovely stay and would go back again.
Menginap 1 malam pada bulan November 2023
Tanggapan dari EM pada tanggal 29 Nov 2023
Many thanks for your kind comments. We look forward to welcoming you back in the not too distant future.

10/10 Sangat Bagus

Anne

Menginap 1 malam pada bulan November 2023
Tanggapan dari EM pada tanggal 29 Nov 2023
Many thanks for your positive review

6/10 Cukup Baik

David

Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

wendy

Disukai: Kebersihan, staf & layanan
In a nice area. Older hotel. Bath was upgraded, bed needed upgrading. Fortunately it was fairly quiet as you could hear neighboring rooms some. We had breakfast which was poor and expensive and we were not informed when we went in that it was not included. Also hard to find. Need better signage.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Dalton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable, clean place.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jo

Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Duncan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Stephen

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Bernard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

8/10 Bagus

alexander

Menginap 1 malam pada bulan September 2023
Tanggapan dari Reception pada tanggal 12 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bagus

alexander

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good for the price we payed.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Reception pada tanggal 12 Sep 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

10/10 Sangat Bagus

George

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Car park not large enough
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

2/10 Sangat Buruk

Martin

Tidak Disukai: Fasilitas
Staff not interested and bed very uncomfortable
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Dave

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This large of a hotel and this old with no luggage lift is not excusable.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Reception pada tanggal 12 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Iain

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Short family stay
Had a family room which was spacious for the four of us with a good sized bathroom. Staff were all very friendly and helpful. Breakfast was nice. Will definitely be back.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

8/10 Bagus

Trudy

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bagus

Tejas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant, Peaceful and beautiful.
The staff was friendly. Somrtimes the owner is there too to have a supervision, which is good. Good tourist guidance, a pleasant stay for total three nights with the family. The stay is in our good memories which is what the tourists want. Only thing is the breakfast time window should be for 3 hours. But rest it was very good.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Reception pada tanggal 12 Sep 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Benny

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bagus

Fiona

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very comfortable and clean
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bagus

Norman

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Yuriko

Disukai: Kebersihan
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bagus

Lucia

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Gunjan

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy to visit other locations
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Reception pada tanggal 4 Sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
vacation
just ok
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari EM pada tanggal 15 Jul 2023
Thank you for your comments.

10/10 Sangat Bagus

Dinesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A nice & pleasent place to stay. Very clean, tidy, staffs are excellent, meal s good, heating s perfect. Recommended for a stay !! Such a good place.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari EM pada tanggal 15 Jul 2023
Thank you for your kind comments. We hope that we have the opportunity of welcoming you back in the future.Kindest RegardsElaine

2/10 Sangat Buruk

Juraj

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Reception pada tanggal 16 Jun 2023
Thank you for your feedback.

6/10 Cukup Baik

Robert

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Reception pada tanggal 7 Jun 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.

8/10 Bagus

Jan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Prima
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Reception pada tanggal 7 Jun 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.

10/10 Sangat Bagus

Miss L A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel in Newtonmore
Great hotel in Newtonmore. Lovely friendly welcome at Reception, spotlessly clean, quiet room and fantastic breakfast. We stayed as a pre night for an organised tour and are staying a further 4 nights as part of that tour. Very happy.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Reception pada tanggal 7 Jun 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back to Highlander Hotel in the future.

6/10 Cukup Baik

Graham

Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception pada tanggal 7 Jun 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.

8/10 Bagus

Alison

Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception pada tanggal 7 Jun 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.

8/10 Bagus

Jim

Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception pada tanggal 7 Jun 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.

8/10 Bagus

Paul

Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception pada tanggal 7 Jun 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.

10/10 Sangat Bagus

Duncan

Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception pada tanggal 16 Jun 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.

10/10 Sangat Bagus

Alexander

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception pada tanggal 16 Jun 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.