Cari Kastel di Niedernhausen

"Even though I scheduled my stay weeks in advance, when I arrived, what I had requested and pre-paid for was changed. Even though I was traveling alone, I was told that I was upgraded to a larger room. But this was a very dark basement room with an additional bunk bed. It was so cold and the heat took hours to reach a point when I cold remove my coat. There was not a comfortable chair in the room; just cheap plastic chairs. The stairs going down to the basement were crowded with stand-alone...

"The breakfast buffet was great as well as the staff in charge of the breakfast. Our check in was delayed cause our room wasn't ready at the check in time, as compensation we received a free dinner. The swimming pool was a huge disappointment we didn't get to enjoy it cause of the hours of operation but the biggest issue we had that other guest was walking around nudes so we inquire about it at the front desk if it was a FKK ( nudes swimming pool) and they said no but that they couldn't do...

"Perfectly okay, but not the special character that I was seeking."

"Sehr schönes Zimmer, gutes Frühstück"

"Bathroom was smelly"

"What a wonderful surprise! Very clean and comfortable contemporary hotel steps from the train station! Recommend!"

"The staff was super helpful and kind. We were on our way from Africa to Canada and wanted to visit our friends in Hamburg. We didn’t want to carry all our luggage with us so we asked the hotel staff if we could leave our luggage for few days with them as we will be staying there on our way back. It was no problem for which we are very grateful. The hotel has a shuttle going to and from the airport, the menu for dinner may not have lots of verity but the food is delicious. One thing that bothered...

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"The bed had no sheets or blankets. Also, the bed was not made. They literally left a small throw blanket on the bed which can barely cover a toddler. The bedroom had on pillow on the bed"