"Clean, friendly staff, easy check in, and overall pleasant! Note that breakfast is not available in the summer, which we learned when we arrived. Also, the beds are very springy and uncomfortable. We were super tired so slept fine anyways, but definitely consider if it’s important to you! Overall an easy and cheap stay."
"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."
"An older property with some quirks, but the location is ideal, and the staff wonderful! The in-room mini onsen a gift after a day of skiing. A close walk to all the fun restaurants and shops of Hirafu, and the ski in/ out access is ideal. Shout out to the front desk team who answered all questions and helped us book a car at the last minute when uber flaked."
"Whoever did the interior of the room we stayed in (1BR) was a genius. The materials, the design, the attention to detail - amazing. The staff members were great and kind. The English instructions on written things were easy to understand. I recommmed the resort side view - our giant floor to ceiling window on the third floor was all green with vegetation."
Harga per malam terendah yang ditemukan dalam 24 jam terakhir berdasarkan pencarian 1 malam untuk 2 tamu dewasa. Harga dan ketersediaan dapat berubah sewaktu-waktu. Ketentuan tambahan mungkin berlaku.
Berubah pikiranPesan hotel dengan pembatalan gratis
Banyak pilihanCari di hampir jutaan properti di seluruh dunia
