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"Pool it was good,it needs more areas for kids to play .. "

"The place is very clean. The staff are friendly and helpful when needed. Plenty of beach and chairs for those gorgeous beach days. Tons of restaurants and bars within walking distance. "

"Beautiful resort . Staff amazing "

"This resort was fine for what we were looking for. Two guys just looking for a good time. Drank quite a bit. Food is okay - nothing special but we were not expecting much at an all inclusive resort. I would say the à la carte restaurants are a must for dinner as buffets are maybe subpar. Lobby bar was the best bar (shout out to Armando). Bar by the pool not so much as far as drinks but a good vibe. Resort itself was clean, decent gym, and staff was fine for the most part. The crowd is on the older side but it was still fun meeting all types of people. Beach is calm and we had no problem getting chairs around noon time to relax a bit. I would stay here again with the same purpose but I wouldn’t necessary bring a family here. There is also a ton of stuff right outside the resort between restaurants, bars, clubs, ice cream, anything you can think of."

"View , beach and pool outstanding. Most food in the buffet restaurant was not warm/hot which negatively impacted dining there. Steakhouse was excellent."

"The room was clean, the bed was very comfortable. The pool was clean and quiet. The staff was always friendly and kind. They always were ready to help with anything."

"Love this place! Conveniently located to everything and you don’t even have to leave the property if you don’t want to! My sister and I had our own bedrooms and our own bathroom, full size refrigerator, and a very large living room. "

"My issue with this hotel is that the walls are very thin and you can hear the flags blowing and hitting the wall right by your door. We also booked a pool side room , but instead received a room up a flight of steps, no elevator. Expedia also stated that there was a bar on site, but that is not correct. The only food available is breakfast so even if you’re hanging out at the hotel for the day, you have no access to drinks, lunch or dinner unless you leave the facility. We had to leave due to an urgent family matter and then all of a sudden the hotel staff became unresponsive. I have been unable to contact the front desk for four days via phone, email or whatsapp. If you want your room to be up a flight of steps, have no access to daytime food, listen to flag hitting the wall all day long, and listening to people hanging out on the street stay here. There are better hotels in the area that offer full service."

"Upon arrival at the Riu, we quickly realized something was off. Our first room had clearly not been cleaned properly—dirty floors and stains on the bedding were immediately noticeable. To their credit, the staff moved us to another room quickly, but unfortunately that room also wasn’t clean. We were then moved to a third room, which at least had the room type and view we had expected from the start. However, it still was not properly cleaned and even had hair in the shower drain. At that point we elected to just settle in rather than continue moving rooms. The hallways and common areas appear very worn and poorly maintained. Carpet tiles are peeling up, elevator surrounds are coming off the walls, and stains are visible in many places. There was also a strong, unpleasant smell in the hallways throughout our stay that gave the impression there may be a larger moisture or mold issue in the building. We also had ongoing issues with our room keys. They rarely worked properly, often requiring 10 or more swipes or a trip back to the front desk to have them reprogrammed. The staff often seemed frustrated or disengaged. To be fair, it felt like they were dealing with a constant stream of guest complaints, which likely makes their jobs difficult. Overall, the property appears to be struggling with basic housekeeping and maintenance, which made the stay disappointing"