Hotel dekat North Chagrin Reservation

"Staff was outstanding, room was so clean and very comfortable. I will definitely be staying here every time I visit my daughter in the future."

"Everything else was great, but the location is a bit out of the way."

"I’ve been waiting for a refund for too long and the manager was very rude about the situation. There was a severe noise disturbance and in result I left the property as I came to work in quiet."

"All staff were extremely pleasant, professional and helpful."

"La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento."

"Best hotel in the Willoughby area!"

"The breakfast options are okay. There is no coffee options after breakfast in lobby like most hotels l. Rooms are clean. Some items rusted in hotel. Pool is supposed to be heated but is really cold."

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"Great stay"

"Great breakfast"

"They Also Have The Nerve To Ask For A. Deposit"

"Clean & friendly"

"The staff was awesome, the bed was comfortable and the evening reception and breakfast was nice. It would have been nice if there were non pork options for breakfast"

"The hotel is clean, the service is very pleasant. The breakfast was very poor, and this is the only minus. Although I rarely stay in hotels, I guess it's normal.. In general, everything is ok, quiet, peaceful and pleasant"

"Hotel was clean and nice Great breakfast Staff was v helpful Excellent location"

"For the price it was a good stay!"

"Sheets were very uncomfortable and well past time for replacement. The mattress was too soft and pillows lumpy. Breakfast was so so. The hotel was clean and adequate for a short stay. Staff was helpful"

"The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food...

"Shiny new and clean. Full kitchen in room. Clean new gym. Outdoor picnic table. Close to everything. Helpful staff. Many fob entry points so easy from car to room and vice versa. Walkable to good enough eating places. Icemaker in room—a nice touch. Thoughtfully equipped kitchen: toaster, coffee mugs, and enuf for making a quick pasta meal (there is a cooktop!). Very comfortable."