Search Hotels in North Hills East, Los Angeles

"The hotel is within walking distance of restaurants, shops, a theater, and a shopping mall, and the staff is very pleasant."

"This is the best hotel. Safe location. Very Clean, VERY. Everything is in working order. They give you a huge fresh breakfast with really good coffee. Everything you need. Mario who runs the breakfast is so sweet and everyone at the front desk is very kind Dominique, Ingrid etc.. I stay here a lot for my job and it really feels like home away from home. "

"A great location for a. I sit to Hollywood "

"I stayed at Sheraton Universal Hotel for two nights in a two-bedroom suite with a sofa bed sleeper, as we are a family of five. The biggest advantage of this hotel is its location. It’s extremely convenient for visiting Universal Studios Hollywood. The room itself was spacious enough for our family and generally clean, which we appreciated. However, several issues made this stay very disappointing for the price point. One major issue is that the Jacuzzi was out of service, and this was not communicated at the time of booking. That was a letdown, especially since amenities like that often influence hotel choice. On top of that, we had ongoing problems with guest services. The first night, we called twice requesting bedding for the sleeper sofa, which was not provided in the room. Both calls went unanswered and the bedding never arrived. The second night was worse. We called three separate times and still never received a fitted sheet for the sofa bed. We had to make do without proper bedding for the entire stay, which was uncomfortable and unacceptable for a suite meant to accommodate five people. Overall, while the location and room size are good, the lack of communication, unresponsive guest services, and missing or unavailable amenities made this a frustrating experience. I would likely choose a different hotel in the area next time."

"Great"

"Had to request an ice bucket, ironing board and iron. "

"Friendly valet staff, evening shift was moody and unprofessional. I was there for a business conference. Not an ideal location for outside dining. Must drive to a better neighborhood unless you like street Mexican foods. Will not stay there again unless it’s for business. Will not recommend."

"This turned out to be a very nice hotel with an extremely friendly and helpful staff. "

"Easy access, parking and check in!! room could have been cleaner, was no smoking room but definitely had smoke odor. Overall, good price and convenient location. "