Hotel Romantis di Legian Utara

"很明顯他們的員工不夠，訓練也不夠，員工服務非常慢，從來沒住過這麼遭的五星級飯店。 我們帶著兩個小孩抵達飯店時沒有人出來拿行李，我進去找人才有一個女服務生推著車出來，但是他完全幫不上忙，只站在旁邊看著。 櫃檯只有一個人在服務，沒有人指引要去哪裡辦理入住。 我們在房間點了一份炒麵也是等了40分鐘。 我需要一個嬰兒座椅在房間，等了20分鐘來了一個人說要幫我整理嬰兒床，我說我需要的是嬰兒座椅，再等20分鐘才來。一張座椅要等40分鐘？ 當你需要飯店的服務時都要等很久，我們對於Pullman感到非常失望，我絕不會再去也不會推薦朋友去住"

"It’s a great hotel in a nice spot. The highlight was the pool access room. The room was really nice but the type of room we selected made the stay. Like a lot of Bali hotels if you look around you can see some maintenance needed but we had a great trip. We will stay again. The food was really nice at the restaurant too."

"The best five star I’ve stayed in. The pool is fantastic, the music by the bar at night is beautiful. The grounds were immaculate."