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"room was clean, and everyone was friendly"

"This property is under major renovation with the entire first floor unusable. There was major dust from the sanding that permeated throughout the entire hotel. My son and I got sick during our stay at this property. "

"Place needs a slight renovation. The elevators is slow and doesn’t seem to work half the time. When I was there, there was no hot water for hours. The breakfast is okay. They can definitely upgrade the TV programming as well. The staff wasn’t rude but not very attentive either."

"2nd time staying there highly recommend"

"OK for an overnight stay on the road"

"Showed up, you said I wasn’t in the system, but yet I’m in the system to leave a review?!?! Never got to check in, offered no assistance to help find another room. Will never book this hotel again, and I travel to Syracuse often. This room was booked 6 months in advance, my room should have been reserved! "

"I did enjoy the room. I had an issue with the curtian and maintenance came and fixed it within an hour. I did have an issue where the overnight person must have written down that my room checked out because around 9am housekeeping tried to come in my room and scared the crap out of me as I was traveling alone and was sleeping. I raised my concerns with the front desk. They apologized. But I did enjoy how spacious the room was."

"Clean room, hot breakfast but staff was slow to respond on check-in. Overall nice place to stay for an overnight and reasonably priced rooms. "

"The staff was helpful and the room and bathroom were clean but the safe didnt work and even though i reported they claimed they couldnt fix it. So i was forced to carry my valuable items.with me :("