Hotel Best Western di California Utara

"The room was clean, but smelled, like cigarette smoke and there were little bugs flying everywhere. The phone didn't work. Breakfast was very minimal items. Parking is hard to find staff. Conversations are minimum and short into the point. Overall, the place was decent. But looks run down ideal stay when you're on a budget. And you're not gonna stay very long. Just somewhere to sleep at night."

"I was assigned a disability room, and I did not request it. Staff said it was the agency I booked through, but the staff was unwilling to change it."

"Breakfast was decent"

"The mattresses were old and too soft. You can't get into bathroom because the door is too close to the toilet so you can't close the door without stepping into shower. The shower water wouldn't get hot. It was lukewarm. No hand soap or lotions. We were disappointed"

"Clean rooms and very friendly people !"

"Great"

"Beds weren't comfortable"

"The staff was very friendly. The breakfast was great. The room was clean. The only problem we had was once we got to the room after a long day of travel I went to get a shower and the body wash dispenser was empty. Called the front desk to get bodywash and a half hour later was given a bar of soap in a cup left outside our door. Assume she did her best but a little frustrating. Apparently the maids did not refill the canisters as needed. When it was brought to the attention of the front...