"The hotel is situated in the worst location in San Francisco. Right outside the entrance, there are many homeless people and drug addicts; police cars are parked at the door every single day—it is truly dismal. I felt like I was in a drug den. I have never felt so uncomfortable and so unsupported while staying at a hotel; I was terrified. The staff members were unfriendly. The hotel was exorbitantly expensive. For the price I paid, I could have stayed near the Pier, which boasts the best location in the city. I didn't even have the courage to eat breakfast at the hotel because it was so filthy. The room we stayed in was incredibly cramped and horrible—I would not recommend it to anyone. It was the worst hotel experience I have ever had—truly lamentable."
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