Search Hotels Near Northern Kentucky Convention Center, Cincinnati

"The room had coffee stains, could not close the curtain to prevent light from highway traffic, no exhaust in the bathroom. Glad there was coffee and water in the room. On site restaurant was closed"

"The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front desk overshadowed the positives. "

"The staff and the ambiance is great. The price point for what you get for the rooms is sub-par. All rather over priced for what you get. The rooms are fun but small. Beds horrible. Heat comes on at five am no matter the setting you have it set at. "

"Very friendly staff! Parking was great. Able to leave vehicle during stay and walk to everywhere we wanted to go!"

"The gentleman on duty was great! The lady however, was rude and nasty. Happy hour was nice. The snack choices were good, with some healthy options. Thr breakfast was bad...the eggs tasted like plastic, they had no biscuits and the juice tasted like water. The coffee, however, was decent. No parking ..you could look for on street parking or use their valet. "

"staff was great, bar had good drinks, room was super clean "

"Love the place the personal are nice "

"Great staff at front desk and breakfast area."

"We asked for extra blankets and a pillow and they never came. We called the front desk three times and they kept saying they were “on their way.” "