"Nice hotel with clean, comfortable rooms and very friendly, helpful staff. The only downside is the location — the surrounding neighborhood didn’t feel very safe to walk around at night, so we relied on taxis in the evenings. Overall, a good stay if you plan your transportation ahead."
"Room in great condition, all staff v friendly and informative. Efficient check in and out. Breakfast good. All I would say is the room was a little too warm....couldn't adjust the temperature "
"Really helpful staff, offered welcome drinks on arrival - sadly we were too busy to drink in the hotel or use the gym (which I'd planned too), but was a lovely hotel, very clean and a welcome gift in our room. Excellent terrace with a great view of the town. Would recommend."
"Awesome breakfast and a great location. We had an interior room - which was set up nicely. The exterior rooms had amazing views of the Guggenheim. Bilbao is pretty walkable. We could get to main shopping street in 10 mins an to old town in 20. "
"Great staff, great room for a family and a great location. Well sound proofed room with comfortable beds love the little extras in the room as well. Would highly recommend and would stay again.
Minor things, personally like a balcony or an easy way for fresh air would be nice Gym wasn’t great and nothing for kids. Could benefit from doing some kind of evening food but all very minor and a couple of free bottled waters in the room would be fab.
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