2/10 Sangat Buruk
Kevin
27 Okt 2025
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Picked this hotel because of the pool and the option I was given via Expedia. I paid much higher than I wanted to pay but felt it would be beneficial to have a swimming pool experience only to be told the pool was shut and Expedia do not make this clear at this time of year. Also the front of the hotel is having construction work and there Was NO notice of this work and I was placed in room 318 right opposite a construction materials lift or elevator which was really noisy & started operating from 8 am until late and literally sounded like a jet plane taking off every few minutes which prevented me from working in my room, when I asked to be moved I wasn’t given any real other options and if I’m honest The attitude of many of the reception staff was very disappointing and it felt like any requests or questions seemed to be an inconvenience for the staff or they appeared to be annoyed they were being troubled by a guest of the hotel.
Kevin
Menginap 4 malam pada bulan Oktober 2025
