"Hotel review Austin
There were multiple things wrong with our stay from broken irons and ironing boards (had to call for a new iron that took a while to be delivered), to paper thin walls, to tar smelling parking lots and lobbies at check-in (asked front desk about it and she just laughed), to being woken up at 3AM because the couple next door to us was blasting music and having aggressive and obnoxious sex. I tried calling the front desk for 20 minutes (not an exaggeration, look at the call log) before someone finally answered and said there were a lot of people checking in at that time…at 3AM? Ya right. One, that a large group checks in at 3AM and two, it takes less than 5 minutes to check into the hotel. Did you have a caravan of people checking in? No way it took so long. At some points, the noises coming from the room were concerning and freaked my pregnant wife out. Then it took another 10 minutes before someone finally knocked on their door to quiet down. Did it have an effect? No the couple went right back at it a couple minutes later and I had to call again. This time, it took a couple minutes before someone answered and another bit of time before they came upstairs (by that time the couple had settled down). After this experience, it was extremely difficult to get back to bed. Adrenaline surging thinking I may have to handle this myself not knowing what to expect. That’s how messed up the situation was. I don’t know the kind of establishment you run and the client"
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