Northwest Chicago hotel guide. Delta Hotels hotel in Northwest Chicago, Illinois

"I decided to stay at this hotel based solely on the pictures and location provided online. The hotel was spotless, and the staff was incredibly polite and friendly. For dinner, I opted for the hotel’s restaurant, “The Ashburn.” The food was decent, but be prepared to pay a premium since it’s a more upscale establishment. Overall, I was thoroughly pleased with my short stay."

"Clean room. Kind front desk "

"Clean hotel"

"Great staff, expensive parking not included in bill apparently "

"This was a great time for our daughter’s brithday"

"Close to the airport, fair value but booked here in part to use the pool and it was so cold No one wanted to go in. And we don't mind a little cold usually but either the heater is broken or they just don't make any attempt. Probably won't stay again."

"The room was freezing and I couldn't get the thermostat to work. A miserable night"

"Clean room, nice pool, and convenient airport shuttle! "

"Booked a 4 night getaway for my boyfriend and I to have a relaxing stay in weekend. It was going to snow that weekend so it was going to be perfect to stay in, swim, bowl, get massages, etc. WRONG. The pool and all other amenities are separate from the hotel. Meaning we'd have to walk across the parking lot with wet hair from swimming outside through the snow and wind to get to and from our room. Same with all other amenities. Going up to the room the hallways are the most narrow hallways I've ever been in (think almost one way traffic) and the layout itself is very confusing, but that's just a side note. Got into the room. Smelled old, the curtains had many visible tears in them, and the bed had about a hand sized brown stain on it. We immediately went downstairs and let the staff know that we would not be staying. There was a little delay in our refund because we were marked as a "no show" so the Expedia team had to fight it that we did indeed show up, check in, then leave. But we did end up getting our money back and that's the only positive experience. Drove 7 hours for nothing. Complete waste of time."