Hotel Menerima Tamu LGBT di Norwich City Center

"The hotel is very worn in all areas - carpet dirty and coming up. Hallways are dark and dingy. The room was dirty with mold in the bathroom. No AC and the window only opened 1 inch so the room was incredibly hot despite 2 fans. The location is great but I would never stay here again. I left early to go to the Holiday Inn."

"Old and dirty. Rooms were never cleaned There is no staff to be found"

"The hotel felt very new. The room was quite clean. Room service breakfast was lovely and they have AC which was wonderful in the hot weather."

"Overall a satisfactory stay but disappointing to find that our room was on the top floor despite our request for one on the ground floor."

"Ordered a cappuccino at the bar and they had no chocolate sprinkles and said they dont use them, strange gor a hotel of your calibre. The breakfast buffet was really good a nice selection."

"Staff extremely pleasant and helpful. Very friendly and courteous. Room was spacious and had air conditioning which was a welcome addition as we were there during a heatwave! We found the bed very hard and most uncomfortable. The bathroom was clean and with nice toiletries. I cannot recommend the food. The menu is quite small. The food is poorly prepared. My husband had chilli con carne which was clearly microwaved and quite bland. I had a Caesar salad which I could not eat as it was...

"There's a lot to praise at Dunston hall and you'll read about that elsewhere. I just want to point out one defect in the hope that someone at Dunston Hall will see this and take some action to prevent it happening again. We ate at the brasserie on 3 evenings and the cooking was, with one exception, very good. The exception was on the last night when one of my hasselback potatoes turned out to be bad . The attached photo shows how black it was inside. I showed this to the waitress who said she...

"Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...