Novato hotel guide. Best Western hotel in Novato, California

"Overall value was great and staff upgraded my stay and let me in early. Overall a good experience and solid value."

"Wonderful location. Super quiet. Bed very comfortable."

"Lovely Hotel. Breakfast was wonderful lots of choice. Very close to lots of attractions in the area."

"This is an older property that has been refurbished. The rooms are clean. Bed needs replacing. It is very convenient to everything. Nice staff. "

"A box of tissues would be nice in each room. Breakfast should be included. TV or steaming a bit limited."

"Great hotel, friendly staff, nice rooms with comfortable beds, swimming pool fabulous. However tenderloin area a bit dodgy, and sauna was never on and did not warm up fast enough to be used. Steam room was not working and was not fixed."

"N/a"

"One of the great features of this hotel is that higher level rooms on the North side have lovely views of Telegraph Hill, North Beach and the Bay. One negative is that they are optimized for business travelers. For example, there is no bell hop service - if you arrive with heavy bags you have to wheel them up a winding ramp exposed to the rain from where your vehicle arrives to the front desk by yourself. Also, there is a charge for WiFi service unless you belong to the Hilton Honors program. A charge for wifi? In this day and age, that's a silly as a charge for electricity!"

"This hotel is dated and not worth the price that they charge. Had to have them fix the toilet twice and have them fix the sink because it wasn’t draining. The sink shouldn’t have drainage issues at this price and management should check these things. Wallpaper peeling. I get that it’s a historic hotel but I would stay somewhere else. Old school charm is fine but not at their rates. Time has passed this hotel by."