Novato hotel guide. Hilton Hotels hotel in Novato, California

"The hotel is a descent stay. I disliked the fact that there was no option take the stairs to the parking basement, we had to wait for the elevator. Also as I was waiting for the elevator on of the staff members was rude to a customer. When the customer asked about the parking she was like, did you park last night with us, then you have to pay for parking, there is no such thing as free parking in San Francisco. I think that was unnecessary to say as she could have just explained the policy without the need to be smart and arrogant about it. "

"Awesome staff awesome service great breakfast"

"Great hotel with fun lobby activities for kids. Location was unbeatable for a fun day of touring the city. "

"The hotel was beautiful, clean, and modern. The customer service was excellent, making the entire stay very enjoyable."

"Room too small"

"There is a Parking Fee that is not included, there’s a parking garage that’s more affordable 6 mins from there "

"Super clean "

"This hotel is in a concerning area of town. Not for solo travelers. I had my husband with me but we both still felt uncomfortable. The walls are thin and you can hear everything from the surrounding rooms. The bar looks lovely and would have been great for a post dinner drink but we were told it is ‘closed for the season’ this was not highlighted on our booking and disappointing for us. The rooms are nice and an ideal size for a break. Could do with a deep clean as some run down spots. "

"Clean room, no coffee maker in the room. Older AC unit had to run constantly to keep temperature set. Onsite restaurant with breakfast and friendly staff. "