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"Overall our stay was good. Few little quibbles. Our superior room was nice , clean good extras. But bottom of bathroom door has eroded, wood cracked ,paint come off due to damp. So let it down. Room 428. One of the lifts wasn't working so 2 lifts for 16 floors wasn't ideal. Other issues lack of signs. Like which way to rooms or lift dosent show which floor it's on apart from ground floor. Also breakfast was nice but again lack of signs , like which jam is that , which is gluten free , type of cereal/ bread it is. Or which is vegetarian / vegan. Apart from that all ok. About 15 mins walk to new street station soo not too bad about 5 mins walk utilitia arena ."

"I was staying alone & felt very safe, loved the gym, room was clean & comfy"

"Clean room, friendly staff. Great location for O2 academy and the city centre "

"Expensive for the quality"

"Lovely staff and rooms were immaculate. Great location and breakfast was really good. "

"Staff very friendly and I liked being there. Definitely, will book again"

"Superb hotel...cosy and well-run. Excellent spa facilities with an indoor, heated swimming pool, sauna, jacuzzi and steam room - kids are allowed. Good food but could have done with a wider menu choice for prepaid half-board customers (only 3 mains to choose from whereas a-la-carte had much more choice). Helpings were also just a little on the smaller side. Plus noise levels can get quite high at dinner times from 'loud' guests (with little noise control by the staff). Excellent customer service otherwise - they even came and knocked on my door when i didn't initially answer my wake-up call! Lovely scenery outside plus a popular golf course. Recommended if you are visiting the area."

"Great location, rooms and views, staff friendly, breakfast was a massive let down though. Orange juice from the machine tasted off and the bacon/sausages looked and tasted cheap/leathery, if they could fix the food it'd be so much better."

"Excellent hotel and a great brand ambassador for the Hilton brand. I enjoyed a peaceful stay in a very clean room, with an excellent bed and spotless bathroom facilities. Everything was well maintained and staff were only too pleased to assist. Despite the hotel being busy with conferences, my room remained quiet and relaxing."