Manfaatkan sarapan prasmanan gratis, kedai kopi/kafe, dan layanan penatu/dry cleaning di Jumbaktas Hotel. Untuk beristirahat dan rileks, kunjungi kamar uap, dan manjakan diri Anda dengan body scrub, perawatan tubuh, atau perawatan wajah. Restoran masakan lokal di properti ini, Jumbaktas, menawarkan sarapan, makan siang, dan makan malam. Selain bar dan pusat kebugaran, tamu dapat terhubung dengan akses Internet nirkabel gratis.
Anda juga akan menikmati manfaat seperti:
Kolam renang indoor
Parkir mandiri gratis gratis
Antar-jemput bandara, check-out ekspres, dan check-in ekspres
Meja biliar, aula resepsi, dan penitipan koper
Fitur kamar
Semua kamar 60 menawarkan kenyamanan seperti layanan kamar 24 jam dan seprai premium, serta manfaat seperti AC dan jubah mandi.
Manfaat lainnya termasuk:
Kamar mandi dengan bathtub atau shower dan perlengkapan mandi gratis
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 05.30
Tersedia check-in ekspres
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Tersedia check-out ekspres
Petunjuk check-in khusus
Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
1 anak, hingga usia 10 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/tambahan tersedia dengan biaya KZT 13000 per hari
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya antar jemput bandara: KZT 8000 per orang (satu arah)
Biaya kasur lipat: KZT 13000 per hari
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Perlu diketahui
Jika Anda memerlukan visa untuk masuk ke negara ini, properti Anda mungkin bisa membantu dengan dokumen yang diperlukan agar Anda bisa mendapatkannya. Untuk mengetahui selengkapnya, Anda bisa menghubungi properti melalui detail kontak yang disertakan pada konfirmasi pemesanan. Properti mungkin membebankan biaya atas layanan ini, meskipun jika pada akhirnya Anda membatalkan reservasi. Semua kesepakatan dibuat antara Anda dan pihak properti.
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Pertanyaan umum
Apakah Jumbaktas Hotel memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang indoor.
Berapa biaya menginap di Jumbaktas Hotel?
Mulai 21 Mei 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Jumbaktas Hotel pada 21 Jun 2026 mulai dari Rp1.392.391, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Jumbaktas Hotel ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Jumbaktas Hotel?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Jumbaktas Hotel?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 05.30.
Pukul berapa check-out di Jumbaktas Hotel?
Check-out pada pukul tengah hari.
Apakah Jumbaktas Hotel menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya KZT 8000 per orang.
Di mana lokasi Jumbaktas Hotel?
Terletak di Yesil District, hotel ini berjarak 15 menit jalan kaki dari KazMunayGaz dan Kementerian Transportasi & Komunikasi. Khan Shatyr dan Kompleks Pameran Korme juga berjarak 2 km saja.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
8,4
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,6
Kebersihan
7,6
Lokasi
8,6
Staf & layanan
8,2
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 26 dari 61 ulasan
10 - Sangat Bagus
26
Penilaian 8 - Bagus. 22 dari 61 ulasan
8 - Bagus
22
Penilaian 6 - Medioker. 9 dari 61 ulasan
6 - Medioker
9
Penilaian 4 - Buruk. 2 dari 61 ulasan
4 - Buruk
2
Penilaian 2 - Sangat Buruk. 2 dari 61 ulasan
2 - Sangat Buruk
2
Ulasan
Terverifikasi
10/10 Luar Biasa
Anatoli
20 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Liked the free parking option just next to hotel. liked basically everything. SPA is good option, even the rules were a bit strict and strange. Never tried restaurant as it was even booked for some event or just closed. Downstairs pub was good, though. Overall: great option in very good location actually.
peeter
Menginap 4 malam pada bulan Agustus 2025
Terverifikasi
10/10 Luar Biasa
Christopher
5 Sep 2025
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Airport shuttle worked as planned, ideal arriving in a city I didn't know in the middle of the night. £13.
Nothing to dislike, it's a big and spread out city so it's long walks, or very cheap taxis
Das Jumbaktas liegt so Zentral, so dass das Zentrum mit den Sehenswürdigkeiten leicht zu Fuss machbar ist. Sehr schönes Ambiente im Hotel und ein wunderbar, bequemes Bett, um gut zu schlafen. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstückbuffet bietet ein breites Angebot.
Heinz
Menginap 6 malam pada bulan Agustus 2024
Terverifikasi
6/10 Medioker
david
8 Nov 2025
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, fasilitas
We stayed ina business suit.
Hotel is well-located, just a short walk from the city center, and has a nice pool, although the spa can get crowded during busy hours.
Unfortunately the housekeeping was poor-our room was missing basic amenities and the top of the bed was stained. Despite notifying reception twice, the issues was only partially resolved. The staff offered a piece of cake as a compensation, but overall, the service did not meet the expectations.
david
Menginap 3 malam pada bulan Oktober 2025
Terverifikasi
10/10 Luar Biasa
Natalia
22 Jan 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything is good.
Natalia
Menginap 2 malam pada bulan Januari 2023
Terverifikasi
8/10 Bagus
Alexander
12 Des 2023
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
astana winter
It is ok but poor room service.
Alexander
Menginap 5 malam pada bulan Desember 2023
Terverifikasi
6/10 Medioker
Oleg
15 Agu 2023
The AC in the room was not working all of 4 days I stayed in this hotel.
The sauna, swimming pool and fitness center are very good
My flight arrived at6am and I went to the hotel. Although my room was not available yet they allowed me to stay in the lobby and gave me the free breakfast for that day. When a room opened up at 11am they gave it to me and it was an upgrated room at my regular rate.
karen
Terverifikasi
8/10 Bagus
Katherine
27 Jun 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good, not great.
Stayed a week, choose this property for its proximity to my work site. Room was large, clean and comfortable. Staff were mildly helpful, very little English spoken but genuinely attempted to see to needs when they could. Room was VERY quiet given that it overlooked a busy street with many honking motorists. AC only worked some of the time.
Katherine
Menginap 7 malam pada bulan Juni 2023
Terverifikasi
6/10 Medioker
Jacek
13 Jan 2024
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The promised city view turned out to be a view on a wall. Wifi was spotty and restricted, The swimming pool was available for 10000 tenge. Breakfast buffet was basic and not really delicious or nutritious consisting of porridge, sausages, mushrooms, chicken wings, and a limited choice of vegetables.
alltogether it was a good stay. the room was big, the bed was comfortable and the staff at the reception desk very helpful. two comments though : I landed in Astana at 4 am and I asked the hotel whether I could check in earlier and pay - their only answer was " your booking allows you to check in at 2 pm - " well, I knew that already and I clearly indicated I was prepared to pay for the additional half day - they never answered. so I had to find an emergency solution when I landed at 4 am - I managed with my family but the hotel answer was clearly not professional.
then, I booked this particular hotel because it had a swimming pool. However, to access the pool, you need to pay an additional 15 euros (10 000 tenge)! it is very expensive so I did not do it and I could never swim. the marketign is somehow..not correct I think. so, it was OK but I will not go again under the same conditions.
alain
Menginap 7 malam pada bulan Agustus 2025
Terverifikasi
2/10 Sangat Buruk
Alyona
11 Agu 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were extremely unhappy with our stay here.
1. It was cold in the room and we couldn’t use the heater, because it doesn’t work during summer time. Reception doesn’t have clue about it, and they were just telling us turn on AC for heat and wait 10 mins.
2. On the reception in the evening there was a random drunk person from the street. There are no any security there.
3. In the hotel restaurant they did not remember the whole order… We were waiting until we asked, and they were like.. “Did you order fish??”.. Of course, after waiting for an hour for the fish, we just decided to cancel it.
That was the worst experience in the luxury hotel we had. Honestly, I do not understand why this hotel considered as luxury… I do not recommend anyone to stay here.
Alyona
Menginap 1 malam pada bulan Agustus 2024
Terverifikasi
4/10 Buruk
Megan
16 Apr 2023
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The hotel is beautiful and perfectly located, however the staff leaves a lot to be desired. I booked this hotel for the free pool access only to find out that it costs extra unless you are in a “business” room. This was not advertised and I had to get Expedia involved. It does not look like the hotel has updated this tidbit. Another lack of professionalism displayed was housekeeping coming into my room without knocking. I was about to leave within 10 minutes and figured I should jump into the shower. When I came out, (in only a towel), I saw my door wide open, requiring me to go out into the hallway to close it. I then saw that there were two women fiddling around in my mini bar. I am not sure how they did not hear the shower running when they entered, but regardless, instead of excusing themselves for the misunderstanding, (which would have been completely excusable), they just looked at me and kept working as if I was in the way! I had to yell at them multiple times to get out until they finally got the hint. When I returned that night (after having put the “make up my room” sign on the door, I noticed that they did not replace my towels that I had left on the floor for replacement. I unfortunately did not notice this until I was coming out of the shower and saw dirt on my towel as I was drying off. The bed was haphazardly put back together by just draping the comforter on top of the bed. Pillows were left on a chair. Location is great, staff is appalling.
Megan
Terverifikasi
2/10 Sangat Buruk
May
26 Agu 2025
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The hotel rooms are spacious and generally comfortable. However, communication can be quite challenging as the staff do not speak English, which makes it difficult for international guests. Housekeeping is only available upon request and usually takes place quite late in the afternoon (after 4 pm). Even then, the service is limited to providing fresh towels, and other essentials such as soap need to be specifically requested. During our three-night stay, the bed sheets were not changed.
The breakfast buffet was also below expectations. Although it is advertised until 10:00 am, items were cleared away before that time, even while guests were still dining. On one occasion, I asked for another cup of tea just before 10:00 am but was told service had ended.
On a positive note, the hotel’s location is very convenient. However, due to the service shortcomings, I would likely consider other options if visiting Astana again.
May
Menginap 3 malam pada bulan Agustus 2025
Terverifikasi
8/10 Bagus
Pekka
11 Sep 2022
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
My usual hotel in astana
Nice hotel with good location and friendly staff. As regular client I would expect to have room with different view as opposite wall ;)
Pekka
Menginap 1 malam pada bulan September 2022
Terverifikasi
8/10 Bagus
Oleg
4 Sep 2022
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The location is good. There are a lot of dining options around. The hotel is clean. The amenities are great.
The only thing- after the first night I went to breakfast at 7 am and it was not ready till 7.30 am. The person who organized the breakfast either was late to his job or some other problems. Because of this I was late to my meetings in the city 3 hours drive away.
Te hotle has good location, and very spacious rooms. Everything is ok, and the staff is friendly. Breakfast also ok, but keeping food warm seems to be eternal challenge, and little more selection in juices would be a plus.
It was an amazing stay. Quiet and clean place, hospitable people, excellent amenities, stuff went above and beyond. Definitely would recommend everybody to stay there!