View from room

Reviews of Nusa Dua Bayview

4 out of 5
Nusa Dua Bayview
Jl. Dharmawangsa No, 19 A, Kampial, Kuta Selatan, Nusa Dua, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 4 out of 36 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Room comfort
Toilet seat was broken.shower head was broken.no internet in the master bedroom.and shower gel and shampoo were the watered down . It s away over prices for his kinda service .
Stayed 2 nights in Jan 2024

8/10 Good

ARCHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Rocky on 15 Mar 2020
Thank you for staying with us and great to know that you had a pleasant stay with us. Look forward to welcoming you back in near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very helpful and friendly. Room service was very efficient.
Stayed 4 nights in Feb 2020
Response from Rockyana on 25 Feb 2020
Dear valued guest, Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an amazing stay with us. On behalf of the team, we shall look forward to welcoming you back in near future. Regards, Nusa Dua Bayview team

4/10 Poor

Bryan

Disliked: Cleanliness, property conditions & facilities
Don’t Waste Your Money
The pictures are legit and the concept of the villas is great, but it’s in the middle of nowhere so you have to take a taxi anytime you want to go anywhere. Additionally, the view from the pool and deck is just a big dirt area full of garbage and power lines. There’s nowhere to sit in the sun. It’s either he under the cabana in shade or be in the pool. The food was not good. They do extremely basic cleaning but there’s dust and stuff like that everywhere. Staff is very difficult to communicate with. Lots of random things that broke or didn’t work at times during our stay (phone, tvs/cable, WiFi, air conditioning). It seems like they put a lot of money into the materials themselves but they cut costs installing and maintaining it all. Additionally, they were doing construction on new things the entire time and we only saw one other villa that was in use, providing a very weird vibe. Also, the locks on the front door have clearly been attempted to have broken into and the lock barely fit in. I’d avoid this place completely and go down closer to the beach where you can walk to shops and restaurants and enjoy the ocean.
Stayed 4 nights in Nov 2019
Response from Rocky on 10 Dec 2019
Dear Mr. Bryan Greene, Greetings from Nusa Dua Bayview! Despite the odds, we would like to thank you for choosing us as your destination to stay on your recent trip to Bali. We understand our secluded and private property is quite remote from nearby crowd. We try to bridge the gap by providing complimentary shuttle to Nusa Dua area, which unfortunately the information was not conveyed properly by our team properly. We do apologize for that. In addition, we also would like to extend my apology in following points: Your villa's level of cleanliness which clearly not up to our standard. Our management will personally take a look on this matter and act immediately. We understand that as a second language, our team quite struggling with basic conversation in English. Our management has conducted the class regularly to improve their level of understanding and communication to serve our guest better, eventually. The defects have been all resolved and regular maintainance was in place as our standard. Mr. Greene, we understand that there were plenty of rooms to be improved within our property and you detailed feedbacks have been a lot of help for us. We thank you for your time spent to share your experiences and feedbacks. On behalf of the team, we shall look forward to welcoming you back with better and improved experiences for you and other travellers.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, large villas. Private pool on rooftop was beautiful, not much of a view to look out to but that’s okay. Staff so friendly and helpful. The villa is away from Nusa Dua town but the staff provided free transportation around Nusa Dua so it was easy to get around.
Stayed 4 nights in Oct 2019
Response from Rocky on 5 Nov 2019
Dear guest, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future. Regards, Nusa Dua Bayview

6/10 Okay

CW, New York, NY

Travelled with partner
Liked: Staff & service
We stayed here during the last leg of our honeymoon. The villa was spacious, but not completely well maintained. For example, there lots of dust and cobwebs in some places, stained sofa, and stains on some of the walls. This didn't really affect us, but they were apparent. The listing doesn't state and/or show that the villa is open-air. The master bathroom is exposed to the outdoors and immediately outside of the master bathroom, there's an opening at the door which allows geckos and other bugs enter the villa (and it happened several times). In addition, the door to the pool is a gate and not a door, and as a result, bugs and animals were able to come into the villa. We used the smaller bedroom and bathroom and kept the doors closed to reduce the amount of bugs, mosquitos, and geckos coming into the villa. The villa offers a shuttle in and around the Nusa Dua area, but the shuttle driver didn't seem enthused about driving us places. There's nothing to do in the area so you need to take a taxi everywhere. We wouldn't return here. Overall: not a horrible stay, but not the best one either.
Stayed 4 nights in Sep 2019
Response from Rocky on 27 Sep 2019
Dear Mr/s. White, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. Our villa is located in the secluded and private area, which surrounded by garden on the neighbourhood. Which by nature, the insects and house geckos are might passing by. The shuttle was provided to all of inhouse guest, at complimentary, from our villa to Nusa Dua area only. The shuttle will do one way at the time, which was not to be utilized as chauffer or private car. Since your destination was beyond Nusa Dua area, our team has informed you that we unable to provide it because of the distance and it might interfere with other schedule/inquiries from our inhouse which would like to utilize the shuttle to Nusa Dua area. At the end, we still provide it at complimentary for you to the destination you requested. We have taken steps for ensuring the level of cleanliness is at the premium level. On behalf of the team, we shall thank you for the feedback and reviews.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Rocky on 15 Sep 2019
Dear Tim, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Rockyana on 29 Aug 2019
Dear guest, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future. Regards,

10/10 Excellent

Peter, Sydney, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is high quality accommodation about 8 minutes drive from the main beach resort area. An inexpensive taxi arranged by the hotel reception is all you need to reach the more commercial locations. It is 200 metres from a convenience store. A free and simple afternoon "high tea" was most pleasant. I also enjoyed the private swimming pool and used it many times per day to rejuvenate and exercise. Nusa Dua Bayview was the 2nd stage of an enjoyable Bali experience.
Stayed 6 nights in Jul 2019
Response from Rockyana on 8 Aug 2019
Dear Peter, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your last visit to Bali. We glad that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
all good............................................
Stayed 3 nights in Jun 2019
Response from Rockyana on 2 Jul 2019
Dear guest, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay and glad that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply excellent, one of the best villa’s you will find
Stayed 6 nights in May 2019
Response from Rockyana on 10 Jun 2019
Dear guest, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience and service, I booked this luxurious villa because of a last minute discount. Everything was so idyllic and on point and when I asked for a late check out, I was expecting an extra hour or two at best, they very kindly told me I could leave at 5PM! Very appreciative of so much kindness and great assistance! Would definitely recommend!!!
Stayed 1 night in May 2019
Response from Rockyana on 10 Jun 2019
Dear guest, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Rockyana on 23 May 2019
Dear valued guest, Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an enjoyable stay with us. Thank you for sharing your feedback and looking forward to welcoming you back in near future. Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The vegetarian breakfast is lovely and tasty. The only problem is the bedding sheets are getting old (I have found the same problem in the Kuta’s hotel too...).
Stayed 1 night in May 2019
Response from Rockyana on 23 May 2019
Dear valued guest, Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an enjoyable stay with us. We will take a look into our bedding sheets quality and consider the improvement needed. Thank you for sharing your feedback and looking forward to welcoming you back in near future. Regards,

8/10 Good

KSD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas are massive and nicely furnished. Pool and views were lovely. Staff were helpful and approachable.
Stayed 4 nights in Apr 2019
Response from Rockyana on 29 Apr 2019
Dear guest, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad to find out that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Staff were friendly, service was excellent. It's relaxing and quiet. They have a cool restaurant with good view. The only thing is, it is not suitable for the one who cannot stand for insects. Since it's on the mountain and their bathroom, kitchen and access to the pool is open to the nature, insect cannot be avoided to be honest.
Stayed 3 nights in Nov 2018
Response from Rockyana on 3 Dec 2018
Dear valued guest, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you enjoyed your stay with us. Our team are service-oriented and extended personalized service for each one of our guest. Most of our guest also highlighted our restaurant's superb view, facing the Nusa Dua Bay. We have noted your concern in regards of the insects, which currently, due to the natural seasons, were booming their population. We worked extensively with the pest control, to maintain the issue closely and the improvement has been shown. Thank you for your feedback and amazing review. On behalf of team, we shall look forward for your next stay. Regards,

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa in a peaceful location. Amazing private pool overlooking the area ,very well equipped with kitchen facilities and Lounge area ,the beds are large and extremely comfortable ,stunning bathrooms and fast WiFi. We love the location totally quiet away from the hustle and bustle but yet a short taxi ride away from the seafront at Nusa Dua. The private rooftop pool and seating area is amazing Breakfast is varied and made fresh every morning, thoroughly enjoyed the healthy bowl and fresh juices. We are at night in the restaurant which was also excellent and very reasonable. The staff are all super lovely and friendly and will go out of their way to assist if you need anything. Thoroughly recommend and will be staying here again on our next trip !
Stayed 3 nights in Nov 2018
Response from Rockyana on 9 Nov 2018
Dear Ms. Helen, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We pleased to hear that you enjoyed your stay with us. We shall look forward to welcoming you back in near future with us. Regards,

10/10 Excellent

Noel, Marshall Islands, RMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great. This is a complex in the process of being built and the condos are beautiful and new. Staff was very friendly and accommodating. An 8-10 km taxi ride down to Nua Dusa but the accoms were worthwhile and value for money..could NOT be better.
Stayed 2 nights in Aug 2018
Response from Rockyana on 24 Aug 2018
Dear Noel, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent visit to Bali. We appreciated your positive review and look forward to welcoming you back in the near future. Regards, Rockyana General Manager

6/10 Okay

Linkova Evgenia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2020
Response from Witri on 8 Apr 2020
Dear Ms. Evgenia, Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had a pleasant experience with us. On behalf of the team, we shall look forward to welcoming you back in near future.

6/10 Okay

Renata

Stayed 7 nights in Feb 2020
Response from Rockyana on 7 May 2020
Dear Renata, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent visit to Bali. We glad that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future. Regards,

10/10 Excellent

Wei Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Rocky on 31 Jan 2020
Dear Mr/s. Lun, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an amazing stay with us. On behalf of the team, we shall look forward to welcoming you back in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Rockyana on 25 Nov 2019
Dear guest, Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had a pleasant experiences with us. On behalf of the team, we shall look forward to welcoming you back in near future. Regards,

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited again for the second year in a row!
A+
Stayed 15 nights in Jul 2019
Response from Rockyana on 29 Aug 2019
Dear Mr. Anton, Greetings from Nusa Dua Bayview! Thank you for staying with us for the second time on your recent trip to Bali. We glad that you had an enjoyable stay. On behalf of the team, we shall look forward to welcoming you back in near future. Regards,

8/10 Good

chih wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的住宿體驗
很漂亮的飯店 但是附近比較荒涼 可以考慮叫飯店的room setvice 食物不錯吃 但是我們有一天出去 食物放在桌上 結果蝦頭都被不明生物吃掉了 推論應該是貓
Stayed 2 nights in Jul 2019
Response from Rockyana on 15 Jul 2019
Dear guest, Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an enjoyable stay with us. Our pristine and serene location is quite remote from city crowd and/or facilities, however we have bridge the gap by providing complimentary shuttle to nearest One Stop Shopping Center located in Nusa Dua area. Thank you in advance for your amazing review and on behalf of the team, we shall look forward to welcoming you back in near future. Regards,

6/10 Okay

Chun keung

Liked: Staff & service, room comfort
半山上酒店:
交通不太方便, 房間很大有私家泳池, 附近都沒有商店及食店…!
Stayed 1 night in Jun 2019
Response from Rockyana on 5 Jul 2019
Dear guest, Thank you for staying with us. We glad that you enjoyed your stay with us. Despite few minors which are beyond our control such as road construction and the availability of convenient store within walking distance. On behalf of the team, we shall look forward to welcoming you back in near future. Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
La villa ast très jolie avec une belle piscine. La villa est par contre loinbdu centre et des plages . Il faut prendre le taxi
Stayed 2 nights in May 2019
Response from Rockyana on 6 May 2019
Dear valued guest, Thank you for choosing us as your destination to stay on your recent trip to Bali. We glad that you had an enjoyable stay with us. On behalf of the team, we shall look forward to welcoming you back in near future. Regards,

10/10 Excellent

Trisna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Rockyana on 22 Apr 2019
Dear Trisna, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We are pleased to find out that you had an enjoyable stay with us. We are look forward to welcoming you back in near future. Regards,

2/10 Terrible

kukuru

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
部屋の中に蚊、ヤスデ、ネズミ、ゴキブリ、くも、が、イモリ、ヤモリ等とにかく虫が多い。そこらじゅう隙間だらけだし半野外のスペースも!キッチンも半野外で現地の家の炊事場って感じで使う気になれない。無駄に広いだけで使い勝手の悪い造り!
Stayed 9 nights in Jan 2019
Response from Rocky on 2 Mar 2019
Dear valued guest, Thank you for staying with us and for your feedback. Glad that you had enjoyable stay with us, despite some minor issue regarding pest during your stay. Due to architectural design, our villa consist of indoor and outdoor area to balance the airflow and aesthetic elements. Which some guest might find it unusual for having kitchen adjoining with dining room. We do regular fogging and treatment for the pest such as mosquitoes, ants and flies. However, we never received information of rodents and lizards so far, from our opening. We will inform our vendor to closely monitoring this information. Nevertheless, there are various aspects of nature which we could not control nor authorize. However, we strive to step up in terms of quality and services to provide the expected level from our guest. Thank you in advance for your feedback and on behalf of the team, we shall look forward to welcoming you back in near future. Regards,

2/10 Terrible

Verified traveller

Stayed 9 nights in Jan 2019

2/10 Terrible

MAC

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
電気水道が一斉に止まった。朝食、夕食ともにレストランではメニューにはあるが用意できないメニューがたくさんあった。部屋の中はハエの死骸がすごく、掃除もされない。
Stayed 2 nights in Feb 2019
Response from Rocky on 8 May 2019
Dear valued guest, Thank you for staying with us on your recent trip to Bali. We understand that there are several rooms of improvement that we could do better. We have taken steps for room cleanliness and the water pressure, by emphasize on staff training and contacting expert on water pressure issue. Thank you in advance for your feedback and on behalf of the team, we shall look forward to welcoming you back in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Rockyana on 5 Nov 2018
Dear valued guest, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay and utmost, your amazing review on us. On behalf of the team, I shall look forward to welcoming you back in near future. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Rockyana on 5 Nov 2018
Dear valued guest, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay and utmost, your amazing review on us. On behalf of the team, I shall look forward to welcoming you back in near future. Regards,

8/10 Good

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable service au top, petit déjeuner à revoir, sinon impeccable mais loin de seminyak en voiture trop de circulation mais idéalement situé pour aller à jimbaran huluwatu et les plages du sud de la péninsule
Stayed 7 nights in Oct 2018
Response from Rockyana on 10 Oct 2018
Dear Mr. Yassine, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent trip to Bali. We pleased to know that you had enjoyable stay with us. In regards of your feedback of our secluded and private location, we currently in negotiation to working on third party to provide shuttle/transportation to nearby facilities/beaches. Thank you for your feedback. We do really appreciate it. On behalf of team, I shall look forward to welcoming you back in near future. Regards,

10/10 Excellent

Алина

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Вилла на уровне 5*
Вилла отличная,чистота,обслуживание на высшем уровне!завтрак предлагается на выбор контенинтальный,европейский и индонезийский.советую для мужчин выбирать еды побольше,порции небольшие.кофе отличный.
Stayed 1 night in Aug 2018
Response from Rockyana on 22 Sep 2018
Dear Ms. Alina, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay, on your recent trip to Bali. We are pleased to find out that you were enjoyed your stay with us. In regards of the breakfast portion, we have addressed it to our Food and Beverage team. Our management will take steps to ensure the improvement in place immediately. Once again, we would like to extend our gratitude for your stay and the valuable feedback. We shall look forward to welcoming you back in near future. Regards, Rockyana General Manager

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2018
Response from Rockyana on 24 Aug 2018
Dear Anton, Greetings from Nusa Dua Bayview! Thank you for choosing us as your destination to stay on your recent visit to Bali. We appreciated your positive review and look forward to welcoming you back in the near future. Regards, Rockyana General Manager