Oakland hotel guide. Best Western hotel in Oakland, California

"It’s ok. You get what you pay for."

"“Deluxe” King Room is misleading as it was one of the smallest hotel rooms we have experienced. Room descriptions should include square footage. Comfortable bed and adequate bathroom, but had to repeatedly request wash cloths. Good location. "

"My stay was delightful clean room nice staff bacon for breakfast would be nice"

"I was disappointed with the quality of the room. It was small and not modernized. The hotel should be marketed as a 2.5 star hotel/motel. It does not meet the standard of a 4 star hotel"

"Super clean and modern, like new, great value. "

"We were in town on business the WIFI was terrible and no one at the front dest answered the phone for hours the day we arrived . You had to go down in person..."

"Perfect"

"Room heater needs repair but works. Didn't use internet I have my own so im not sure about that. Parking was fine. Definitely pet-friendly, people were walking there dogs all day lol. The staff....maybe needs a course in how to address problems. I was driving in traffic for two hours. I waited patiently for my turn and got my key only the key didn't work. Neither did the new key. I mentioned I just needed to use the restroom but the staff didn't care, they just kept giving me keys. This was after I waited over 30 minutes for someone to come back from their lunch break. The next day the key to my room stopped working after I made sure it was untouched and in the sleeve I got it in. The staff talked to me as if I did something wrong, and then felt caught off guard when I gave them the business end about it. Sorry you paid for crappy keys. Next time don't blame guests for your cheap supplies. Room doesn't come with microwave or refrigerator so don't buy food to keep in there. A lot of police activity my second day. When I went to checkout there was an Police SUV parked in the lot. It's an ok place to sleep but I wouldn't stay here too long. "

"The bathroom had hair in towel and sink and toilet. The receipt provided was not the same as reservation agreement from www.Hotel.com website portal."