Oakland hotel guide. Hyatt Hotels hotel in Oakland, California

"Good location. Nice room."

"Average hotel. No tv for hours and missed Kentucky Derby!! Staff said repairman was on the way but failed to artive in time. They said sorry but compensation at all offered."

"The room was clean but the bed was too soft. It was not easy to navigate from one end to the other. The staff was friendly, but the breakfast was mediocre. "

"Only one tawell, the elevator is terrible"

"Although the fire alarm was triggered by an unruly guest, there was no acknowledgment or accountability by staff. My ears are still ringing two days later. Staff should check the volume of the fire alarm. It was excessively ear piercingly loud, likely louder than code requires. The alarm was pulled 4 times throughout the night, no rest for my traumatized family. "

"Good location, quiet area, clean and comfortable rooms, reasonably priced. Good place to stay when in Oakland/Berkley area"

"I have stayed at this hotel several times due to proximity to the university. You will never know what kind of room you will get at this hotel. Some stays have been decent with comfortable beds and varying sizes of the bathrooms. Our last stay was horrible. The best was terrible with springs actually jabbing my rib. I was sore for 2 days post. They had a portable AC in there which was a big surprise and the water leaked from the bathroom sink. I will avoid this place going forward. "

"Parking was difficult with automation. Difficult getting out. Need a gate person. Gate automated bar almost hit my hood. Valets were on their phones not helpful. Would consider not staying thete until they fix it. A five star hotel needs 5 star personnel. Not more automation"

"Upon arrival, the room gave a certain smell. Cigarette and pinesol (cleaning agent). The room was to be a tobacco free room. The room is hardly big enough for 1 person let alone 4. I do not recommend anyone stay here unless it’s as a last resort."