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Moon Palace Jamaica – All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor swimming pools
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers
Exterior detail
Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished
Breakfast, lunch, dinner served; pool views
Coffee shop
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is Rp8.455.806
Rp9.365.511 total
includes taxes & fees
13 May - 14 May

Explore the area

Map
Main Street, Ocho Rios, Saint Ann
  • Popular LocationTurtle Beach6 min walk
  • Popular LocationOcho Rios Fort4 min drive
  • Popular LocationDunn's River Falls7 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)100 min drive
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Room options

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, ping pong

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
2 bedrooms
Private bathroom
  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

Highlights

Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Deluxe Resort View | Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 28 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Deluxe Ocean View | Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the area

Ocho Rios

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. Mystic Mountain is a popular attraction and the area's natural beauty can be seen at Dunn's River Falls and James Bond Beach. Traveling with kids? Consider Reggae Xplosion Museum and Shaw Park Botanical Gardens. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.
Visit our Ocho Rios travel guideOpens in a new window

What's nearby

  • Turtle Beach - 6 min walk
  • Mahogany Beach - 16 min walk
  • Ocho Rios Fort - 4 min drive
  • Mystic Mountain - 7 min drive
  • Dunn's River Falls - 7 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • Mother`s - 4 min walk
  • 8Rivaz Lounge - 7 min walk
  • KFC - 5 min walk
  • MOMO @ Moon Palace Jamaica Grande - 2 min walk
  • Jimmy Buffett's Margaritaville (Ocho Rios) - 13 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury all-inclusive property near Dunn's River Falls
Take advantage of a nightclub, 2 swim-up bars, and a beach bar at Moon Palace Jamaica – All Inclusive. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a body wrap, and a body treatment at AWE Spa, the onsite spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, offers breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • Free self-parking and valet parking
  • Guest reviews give good marks for the family-friendly amenities, helpful staff and overall condition
Room features
All 705 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Childcare services, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 40-inch Smart TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
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Frequently asked questions

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of 9 May 2024, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on 13 May 2024 start from Rp8.455.806, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Moon Palace Jamaica – All Inclusive?

Self-parking and valet parking are free at this property.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, aerobics classes, bartending classes and more.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 630 out of 1191 reviews" "
Rating 8 - Good. 259 out of 1191 reviews" "
Rating 6 - Okay. 155 out of 1191 reviews" "
Rating 4 - Poor. 69 out of 1191 reviews" "
Rating 2 - Terrible. 78 out of 1191 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All thought it’s a beautiful property, staff was exceptional and food was good, there wasn’t much to do during our stay. The pool closed early l, no activities and the night club wasn't open on Sunday. If we wanted any fun we would have to travel off the property but if you just want to relax in peace and quiet then you can go here
Stayed 3 nights in May 2024

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the food. Presentation was awful
Stayed 7 nights in Apr 2024

10/10 Excellent

Kerry-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so attentive and friendly! Room was basic but still perfectly suited. There are so many activities to do on the property.
Stayed 1 night in May 2024

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service. I was celebrating my birthday and they made me feel very special. Thanks Expedia and Moon Palace!
Stayed 1 night in May 2024

6/10 Okay

DEZMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wide variety of dishes served at buffet line and other areas example pasteries.
Stayed 3 nights in Apr 2024

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness, staff & service
For a supposed diamond status, it is definitely not. Would I try it again, I'm not sure. They harass you less then 24 hrs at the resort to purchase into Moon palace resorts. Time share but “not a time share”. Reps circle constantly asking if you want to book spas or excursions. Food was just okay! The only reason I would return is amazing staff!!!
Stayed 7 nights in Apr 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in we were given a room that was occupied. A very disturbing experience. Fortunately no one was in the room at the time. We received a complimentary spa treatment for what happened. Still not happy with how our stay at the Moon Palace started.
Stayed 3 nights in Apr 2024

2/10 Terrible

Joshua Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here.
Stayed 4 nights in Apr 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent poolside bartenders/ great staff in general. Plenty of different meals/restaurants to choose from.
Stayed 6 nights in Apr 2024

6/10 Okay

Trevor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Greeting staff was excellent front desk helpful. But are room wasn't ready had to wait 1 -1/2 hrs even thou we arrived a day late cause we missed or flight . Room wasn't stiocked seemed like they just shoved us in a room the was on stand by . The jacuzzi tub was not working , missing toiletries. . The restaurant peir 8 was sub standard. They had me pay fir my meal before i even received it asked me to go uo to front desk and pre pay my meal during my appetizer. Basically ruined dinner . I requested for them to make up for ruining our dinner. Last night they made up for ut thou , they made ys feel special with a great experience on the beach and chef Colin come out and told us he was cooking a meal for us and we need nit to see a menu ... made ut right
Stayed 7 nights in Apr 2024