Cari Kastel di Kelowna - Okanagan Valley

"The hotel was beautiful and the pool was great. Unfortunately the staff seemed miserable. Barely smiled or looked at me through check in. Also, coffee bar wasn’t replenished so didn’t get any coffee on my second morning. Not the best experience when you are expecting a nicer hotel. Also, a breakfast buffet was advertised but non existent, only a bar style restaurant near the lobby."

"Nice place"

"Very polite and courteous staff at reception desk and at breakfast. The room had a great binder with helpful information for your stay that included a TV channel guide which avoided wasted time flipping through channels "

"all is well"

"The room was very spacious, clean and very quiet. Hotel staff were very friendly. Restaurant food was amazing- we went to the mothers day buffet 💕"

"New, clean and well kept. Very comfortable bed with excellent pillow selection."

"Nearby Orchard Shopping Mall... lots of food."

"Full breakfast was wonderful. Coffee pretty good as well. There was no gluten free bread. Thankfully we brought our own. Also no lactose free yogurt. There were alternate milks but would have been great if lactose free yogurt was available in request. "