6/10 Cukup Baik
Leila
Bepergian bersama teman
17 Jun 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unfortunately the price of drink & food at this hotel has put us off ever going back. Wine is very expensive and we travel to Dubai a lot and thought wine was expensive there! 25 euros for a Margarita and a small Margarita at that is ridiculous. Also when my husband did not want anything on half board menu in Tzia Maria restaurant and asked if he could pay extra for a steak we did not expect to pay full price, just the difference between the half board allowance and the steak, we paid 75 euros for 300g steak, he also got charged for chips which did not come, they also offered a sauce that never arrived! The choice was poor in the main restaurant whether it be a buffet night or from a menu, there was nothing I could eat other than salad on our last night so they offered me some french fries which they then put on the bill at 15 euros, this was taken off after I complained. Also there is no iron in the room or to borrow. You have to pay to have your items ironed at 5 euros per t-shirt and 8 euros per dress, this quite ads up. Lovely hotel and staff but felt ripped off. We are used to expensive holidays travelling all over the world but there has to be value for money and here unfortunately there is not. A shame for a lovely hotel in a lovely location with mostly lovely staff. The owners & managers need to take a look at a few details.I heard several other guests also complain about the food and drink during our stay.
Leila
Menginap 4 malam pada bulan Juni 2024