Search Hotels in Old Ponte Vedra Beach, Jacksonville

"Comedy show"

"Great place for little vacation on the beach "

"Always great staff and close to everything. Pretty clean and breakfast is great "

"Very clean "

"We came in early, and were allowed to at least park the car and do other things we had planned. That specific concierge was excellent and very amicable. When we returned to pick up the keys to settle down, the attendant at the front desk was very unwelcoming, would not put down his phone and was not weary at all of being on it with customers entering the hotel. No smiling (which would have made a big difference), and not even small talk or a wish of a having a great stay. Did not even direct us to where the elevators were. Very flawed and low key customer service for such an expensive hotel. The room was quite dirty. The bathroom was full of mold and rust. No pride in cleanliness. I've stayed in less expensive hotels that were amazing. This one in Sawgrass and it fell quite short. It's all on who is supervising and what the expectations are. Location is quite good, but I wouldn't stay there again. "

"Consistently clean, reliable, and safe. Simple and efficient. Staff is friendly and kind. Stayed here on vacations 3 years in a row and extremely happy with the value. Never pay more for places in worse shape when this place is reliable for a fantastic price point. "

"Near cruise port"

"Came and visited Jacksonville for the first time on vacation and stayed here for 6 days, along with a friend who stayed in a separate room. We loved the location, riverfront view and pool area. The staff were very friendly and helpful. However, this hotel needs work and upgrades, to put it kindly. Here are a list of inconveniences that we both found very annoying: my friend was unable to receive hot water during his showers regularly, my sink clogged and was also leaking all over the bathroom floor, my room key lock had to be fixed and they charged me $152 for parking for 6 days. And last but not least; there was NO water machines and the ice maker did not work. We are both very simple men from the Midwest who were just looking for the necessities and don’t like to complain. I was pissed on numerous occasions by these inconveniences. Above all, this hotel has very friendly and helpful staff with much potential. But overall, it was a disappointing experience. "

"I don’t know how a hotel on a beach has one single bathroom hook for all towels, including hand towels and swim suits, etc. No balcony to hang dry towels and swim suits either. Rooms and bathroom are small. Beds have mattress pads so I’m guessing the mattresses are old, they weren’t super uncomfortable, but weren’t particularly comfortable either. Valet system was a little glitchy-one time I couldn’t request my car because someone never checked the button it was returned. People hyped this hotel up, so maybe my expectations were high, but I was overall disappointed. This is excluding that the property was under construction at the time, which I was aware of prior to going. The staff were a highlight and were super friendly and accommodating. "