Search Spa Hotels in Old Saybrook

"I asked the desk to charge the card I used for the security deposit (which I presented at check in) for the final total, yet they charged the credit card I used to hold the room when I made the reservation. Also, he couldn’t get the printer to work at check out, so I asked for an email receipt, which he said he would send, and I never got it. As for the room, the TV didn’t work, and there was no full length mirror. Also saw no hand soap on bathroom the sink, but found something in the shower labeled hand soap and used that. Couldn’t close the drapes, so the light from the parking lot was shining on us all night."

"Hotel desperately needs an upgrade. All rooms smell like damp dog. Staff was lovely and very kind."

"I loved the hotel and our hotel room! It was very rich-looking and filled with warmth. The staff was friendly and professional."

"Everything was great"

"Room was very clean. Staff was friendly. More stores are leaving the outlet area. "

"The property met our expectations for the price we paid. It's a little worn but no issues. Room was spacious and clean. Didn't expect any better. Felt safe!"

"The hotel is beautiful. Staff are great. Everyone we met was super friendly from front desk to waitresses in the restaurant, to the very friendly cleaning staff and those working in the spa. Spa was very relaxing, clean and inviting. I would not hesitate to return."

"We had an amazing stay! I would recommend this hotel to anyone who is looking for a little get away."