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"The customer service on the phone & in person were absolutely excellent. The room was clean, the doors locked safely, and the bed was super comfortable. Clean as hell!! "

"in room 233 when we walked in it had a smell in it, that was coming from the bathroom. the toilet didn't have water in it. It smelled as if someone had used it and didn't flush. I peed and when i flushed there was no water in the toilet, but once I flushed the water came back. We did spray air freshener which ended up helping. The toilet did look a littler dirty. Other than that everything else was perfect "

"The staff were great. Carolyn at the front desk is wonderful. "

"Staff are great"

"Nice room. Staff was nice. "

"Room was great and view of the river to incredible. Enjoyed all the interactions with staff"

"The room was clean, and the breakfast was good. The staff was very friendly. When I checked in Thomas was working and he provided excellent customer service. He asked what floor we preferred, suggested a restaurant, and found me a spoon. The lady working the breakfast kept it stocked and asked if we needed anything. We will definitely stay here again."

"Lovely and very clean room"

"Staff was great"