6/10 Cukup Baik
Elizabeth
Bepergian bersama keluarga
21 Des 2025
Disukai: Kebersihan, kondisi & fasilitas properti
I think we just caught them on an off day. They seemed to be short staffed and spread thin.
I requested a crib for my baby to be delivered to the room via the messaging feature and when I did not hear anything back about it an hour or so later I called to make sure they received the request. The person I spoke with said they would get it taken care of. I arrived a few hours later and the front desk had a note that my room needed one and said the person was taking care of it. I arrived to my room and there was no crib so we went to dinner to give them more time. There was still no crib when we had returned from dinner almost 2 hours later so I called again. The front desk person did personally bring it promptly after I called which I appreciate but this was now my 4th time bringing it to their attention.
Our dinner was around 140 for my husband and I to eat and a kids meal. We also got cocktails. Our first cocktails arrived quickly. My husband loved his and mine left a lot to be desired. When I got to the bottom of the sangria it was super sweet which makes me think it possibly wasn’t mixed as the top was very astringent and bitter. Our second cocktails were delivered after we had finished our meal as the bartender had disappeared for a while. Our server was very kind and did take it upon himself to pour the beer we had ordered. We appreciate his initiative! My second cocktail was great!
Just a real mixed bag experience and I know this can’t be typical.
Elizabeth
Menginap 1 malam pada bulan Desember 2025
