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"Great Hotel with easy access to the airport terminal!"

"Awesome experience"

"Shuttle service website caused my credit card to get flagged by visa, which put a hold on my card for some strange reason, which was very annoying. This may not be anyone's fault but I had no issues with my card until I used this feature to pay for my ride, a way to pay for the shuttle at the front desk would have been nice."

"Breakfast is good but it needs variety for a 3 nights stay. Thankful for Helen the staff who helped us on how to explore the City of Zurich and gives us detailed information on how to take trains. A little disappointed of the other 2 staff (one named Addes) that was in the customer service. They are not helpful and open with customer. They answered direct questions blocking communication which makes you hesitant to ask for more. They don't even ask you if your questions are answered or you have more questions. I suggest that staff should be approachable and be friendly showing a welcoming smiles for the guest. "

"Convenient and room was very clean and more spacious than most "

"So convenient to Zurich airport!"

"Good location for train station and old town"

"Amazing hotel"

"Rooms were clean but bathroom was not functional. Bathroom door would not close, toilet flush button was stuck."