Search Hotels Near Orchards Market Center, Vancouver

"This was one of the worst experiences I’ve ever had at a hotel. I booked because they said they had a pool and were pet friendly. When I got a check in alert right before my stay (after I had the ability to cancel for free) it said no pets were allowed. I tried to call the property directly to clarify and no one picked up. When I got there, the staff said I could have brought my dog but the pool was out of order. I tried to cancel and they said they’d charge $80 for cancelling last minute. I said that wasn’t reasonable because it wasn’t my fault that I’d been mislead in multiple instances about the amenities. Ashley, the manager, was extraordinarily unhelpful and told me to email the owner because she was unwilling to do anything to help. I emailed the owner, they have not responded and it’s been a week. I will never even try to stay here again and I’m not surprised the rest of their reviews are absolutely terrible."

"The staff were pleasant and handle questions and concerns withrespect and some pleasantries. The room was spacious, clean, however the toddler running around made it hard with elephant footsteps. Staff was able to handle that issue quickly. Stay was pleasant."

"Hot tub not working, trash overflowing, staff rude "

"The room was clean and comfortable. The staff was friendly and helpful. And the breakfast was awesome. Having to pay $10 a day for parking - as a guest - is unacceptable and will be a deciding factor if ever decide to stay there again."

"We have enjoyed our stays at the hotel. Rooms are clean and breakfast is very good. The staff are friendly and very attentive"

"Nice place"

"Hotel is located in a quiet area; staff was professional, efficient, and kind. The property is well-maintained and the room was clean and comfortable. Great affordable option for the area."

"The breakfast was not appetizing,Bestwestern did not offer much. The facility is ok, but the heat/cold fans run constantly, and noisy it is hard to sleep at night. The Queen size beds are small for 2 people."

"Very nice place to stay. Friendly staff and awesome atmosphere. Close to many stores and restaurants "