3 kolam renang outdoor, dengan payung kolam renang
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Ulasan untuk Silver Lake Resort

3.5 out of 5
Silver Lake Resort
7751 Black Lake Road, Kissimmee, FL

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 699 dari 1310 ulasan" "
Penilaian 8 - Bagus. 307 dari 1310 ulasan" "
Penilaian 6 - Cukup Baik. 155 dari 1310 ulasan" "
Penilaian 4 - Buruk. 69 dari 1310 ulasan" "
Penilaian 2 - Sangat Buruk. 80 dari 1310 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Alisha

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome experience great rooms
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Resort Management pada tanggal 19 Mei 2024
Thank you for your review! We're thrilled you had a wonderful stay. Can't wait to welcome you back!

10/10 Sangat Bagus

Brittani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everyone was very friendly and helpful
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Paul, Sewell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice, spacious, clean & quiet environment!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Resort Management pada tanggal 15 Mei 2024
Thank you for your review. We look forward to welcoming you back to our resort very soon.

8/10 Bagus

Madona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very comfortable area and beautiful pool 👍👍
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 12 Mei 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

10/10 Sangat Bagus

Indra

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have stayed at this property many times using my parents time share. It is incredibly close to animal kingdom. We usually stay here when my daughters come for cheerleading competitions at ESPN and the girls are staying at Disney all star resorts
Menginap 3 malam pada bulan April 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 7 Mei 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

10/10 Sangat Bagus

Cynthia

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 7 Mei 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

6/10 Cukup Baik

cuyler

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Lacked dining, was not updated
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 7 Mei 2024
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

6/10 Cukup Baik

Jon

Menginap 2 malam pada bulan April 2024
Tanggapan dari Resort Management pada tanggal 17 Mei 2024
Thank you for your review. We look forward to welcoming you back to our resort.

10/10 Sangat Bagus

Leanna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I loved staying here, perfect place for our honeymoon
Menginap 6 malam pada bulan April 2024
Tanggapan dari Resort Management pada tanggal 24 Apr 2024
Thank you for choosing our resort! We're thrilled to hear you had a wonderful stay. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Shavarius

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay!!
Menginap 5 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 23 Apr 2024
We're thrilled to hear that you had a great stay! Thank you for choosing our resort, and we hope to welcome you back again soon for another fantastic experience.

8/10 Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only thing that could be imporved would be the upkeep on cleaning the 3rd pool off by its self, just a little tree fallings and bugs, but its nice that not many people use that pool so its nice to have the possibility to have a pool all to our self most of the time. Still a really great resort and i would probably stay here again
Menginap 7 malam pada bulan April 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 14 Apr 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

4/10 Buruk

Staci

Tidak Disukai: Kebersihan, staf & layanan
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 12 Apr 2024
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

10/10 Sangat Bagus

Erika

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and accomodating
Menginap 2 malam pada bulan April 2024
Tanggapan dari Resort Management pada tanggal 8 Apr 2024
Thank you for choosing our resort! We're thrilled to hear you had a wonderful stay. We look forward to welcoming you back soon.

8/10 Bagus

Tatyana

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The carpets in the hallway were smelly, but the rooms were clean. The pool area was nice. Lobby convenience store is super expensive. Pool bar was convenient,food is good, but the service was very slow.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 8 Apr 2024
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

2/10 Sangat Buruk

Erin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
The rooms are dirty and run down!!! Not enough up keep.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 8 Apr 2024
We appreciate your feedback and are genuinely sorry to hear about your less-than-satisfactory experience during your recent stay. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations.We take your comments seriously and will thoroughly investigate the issues you've raised to ensure they are addressed promptly. Please know that this is not the standard of service we aim to provide, and we're committed to making the necessary improvements.Once again, we apologize for any inconvenience you experienced during your stay. We hope you'll consider giving us another chance in the future to provide you with a much-improved experience.

10/10 Sangat Bagus

Michele

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
We enjoyed ourselves at Silver Lake Resort. We definitely be returning.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Resort Management pada tanggal 8 Apr 2024
Thank you for your review! We're thrilled you had a wonderful stay. Can't wait to welcome you back!

10/10 Sangat Bagus

keith

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing love it
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 3 Apr 2024
Thank you for your wonderful review. We look forward to welcoming you back.

6/10 Cukup Baik

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great pool and canteen. Get rid of timeshare high pressure sales.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 3 Apr 2024
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

10/10 Sangat Bagus

Porscha

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was one of the nicest resorts I’ve stayed at!! Everyone was so friendly and welcoming! I’ll definitely come back.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 3 Apr 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

10/10 Sangat Bagus

Jacqueline Sue, Corcoran

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 31 Mar 2024
Thank you for choosing our resort! We're thrilled to hear you had a wonderful stay. We look forward to welcoming you back soon.

8/10 Bagus

david

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room didn’t have many decorations. Bed sheet fitted did not fit the king size bed. Staff was awesome
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 27 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 Bagus

Lee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The facility is really clean and staff are very friendly. I would recommend this place to anyone.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 27 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 Bagus

Laneya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice, close to everything
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 27 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

4/10 Buruk

Monique

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Toilet backed- up on our last day…. It ran over with feces all over the bathroom floor. This must be in fact a normal occurrence because staff members didn’t see the urgency in the matter. They tired to convince us to be an owner but I definitely don’t regret declining any offers.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 27 Mar 2024
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

2/10 Sangat Buruk

sylvie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Il y avait des punaises de lit dans notre chambre et quand on leur a dit il on rempli un rapport et il ne mon pas rien offert pour compenser car nous étions plein de piqûre
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 24 Mar 2024
Thank you for sharing your review with us. We apologize for not meeting your expectations during your stay at our resort. We take your feedback seriously and deeply regret any inconvenience you experienced. Your comments will be thoroughly reviewed by our team, and we will work diligently to address the issues you mentioned to improve our services.If you are open to giving us another chance, we would love the opportunity to make it right and provide you with a more satisfactory experience.

10/10 Sangat Bagus

Miry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 27 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

6/10 Cukup Baik

Michael

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas
Stay was ok but when we got in the room the TV didn’t work, there were no cups for coffee maker, ice tray in freezer was broken, and we only had 2 rolls of toilet paper for a 5 day stay. When we asked the front desk for another roll they tried to charge us for it. Felt like we were being nickel and dimed at this “resort” we probably will not return.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 24 Mar 2024
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

8/10 Bagus

Anthony

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and staff were polite and helpful.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 23 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 Bagus

Carol

Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 24 Mar 2024
Thank you for choosing our resort, we look forward to the chance to welcome you back.

8/10 Bagus

Tineal

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 20 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

6/10 Cukup Baik

Shannon

Bepergian bersama keluarga
Disukai: Fasilitas
So this property is very outdated to start with, they also immediately push the timeshare scam. The resort does offer fun stuff but then to even use the basket ball court or any amenities you must “rent” the balls to use then and play ect… also, We found a few bugs in our bed we were worried it was bed bugs and called the front desk their answer was someone can come spray it?!?! Not move us rooms or anything…and it was the bed my kids eere in so they were supposed to sleep on chemicals same day? I’d never even heard of this option before (it’s never happened to me before at a place tho either) The response was terrible and then they never even came to the room either and then lied to us about it after the fact when I called to see what happened. The rooms are old, outdated, spacious yes, seemed subpar cleanliness at best and windows are full of algae so you can barely see out of them. For the most part most of the staff was nice especially the security team. I was refunded PART of the ridiculous $100 in taxes and resort fees. But only after going to the front desk on checkout and having to ask about it only then was I given a small fee return. Overall 6/10.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 18 Mar 2024
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

6/10 Cukup Baik

David

Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 18 Mar 2024
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

8/10 Bagus

Deborah

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
The room we were in was very large for the price. No housekeeping even though we paid a resort fee. We had to take our own trash out. We had an issue with a fire alarm not working around midnight. However this was taken care of in a timely manner.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 17 Mar 2024
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

8/10 Bagus

Mike

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and great for the kids
Menginap 10 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 13 Mar 2024
Thank you for choosing our resort! We're thrilled to hear you had a wonderful stay. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Calvionna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Place for kids. Have activities “ game room, movie theater, basketball court, tennis court. Me and my kids loved it. Staff is also friend & nice.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Resort Management pada tanggal 11 Mar 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's our top priority to ensure our guests have a memorable and enjoyable time, and we're delighted that we were able to meet and exceed your expectations.Your kind words mean the world to us, and they serve as a great source of motivation for our team. We're dedicated to providing exceptional service and creating a welcoming environment for all our guests, and your feedback lets us know we're on the right track.If there's anything else you'd like to share or if you have any suggestions for how we can make your next stay even better, please don't hesitate to reach out. We can't wait to welcome you back and provide another outstanding experience. Thank you for choosing us, and we look forward to serving you again in the future!

8/10 Bagus

lise, Saint Sauveur

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tres beau et beaucoup de commodité. Apportez votre café filtre et filtre.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 15 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

4/10 Buruk

Sylvie

Bepergian bersama teman
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
My husband and I stayed at this property last year in a one bedroom villa; it was clean bright and spacious. This year we also reserved a one bedroom villa. The room we got this year was dark, dingy, much smaller with a terribly stained carpet. Not planning to return!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Resort Management pada tanggal 10 Mar 2024
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

8/10 Bagus

Bernice

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Safe and clean. Staff friendly.
Menginap 13 malam pada bulan Februari 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 9 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

10/10 Sangat Bagus

angela

Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 9 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 Bagus

Joshua

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property is very close to all Disney parks, great mini market on property that sells EVERYTHING! Great food and friendly staff!
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 8 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 Bagus

Alexandre

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was our second time at the resort. It was great, but I liked my first time because I had a bigger room (two bathrooms). When we arrived, we noticed that the AC wasn’t working. I called the front desk and they sent someone right away. It turned out that the compressor was broken, so they sent us to another room. Besides that, everything was great! I love this resort. It’s very close to Disney and to many restaurants!
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 6 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

6/10 Cukup Baik

Kendra K.

Bepergian bersama keluarga dan anak
Asked for extra blanket/comforter for pull out bed and was given a fitted mattress pad. Staff was kind.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 6 Mar 2024
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!

8/10 Bagus

michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have been coming here for about 5 years now and love it. Plenty of pool chairs, although a little uncomfortable and lunch options if you want to hang around the pool and eat. Close to Disney and Disney Springs is a plus. All types of restaurants close by. Traffic on 192 can be a bear from 4pm-7pm. The only complaint we had this trip was the excessive leaf blowing outside EVERY morning. Instead of raking or vacuuming the leaves they blew them against the building every day. If they removed them, they wouldn't have to keep doing this especially when it was windy Be prepared to be pressured into their timeshare speech..
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Resort Management pada tanggal 1 Mar 2024
Thank you for choosing our resort, we look forward to the chance to welcome you back.

8/10 Bagus

David

Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Sharon S. - Resort MOD pada tanggal 22 Mar 2024
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!

8/10 Bagus

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This room was much larger than I anticipated. It was nice overall. The only complaint was a saw at least one full sized cockroach in my living area and two baby roaches in the master bathroom. I think a little more exterminator service would solve this. The room was very clean and I was happy with it. I would stay here again.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Resort Management pada tanggal 29 Feb 2024
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

8/10 Bagus

Rizzi

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Resort Management pada tanggal 29 Feb 2024
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.

10/10 Sangat Bagus

Mary, Richmondale

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great dtay
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Resort Management pada tanggal 29 Feb 2024
Thank you for your review! We're thrilled you had a wonderful stay. Can't wait to welcome you back!

6/10 Cukup Baik

Scott

Disukai: Fasilitas
Tidak Disukai: Kebersihan
Late check in Early check out Room never got served 4 days Bathroom was dirty Shower head leaked
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Resort Management pada tanggal 29 Feb 2024
Thank you for sharing your review with us. We appreciate your feedback and apologize for any aspects of your stay that may not have met your expectations.Your comments are valuable to us as they help us identify areas that require improvement. We will carefully review your feedback and take the necessary steps to enhance our services and facilities. We hope that you would consider staying with us again in the future, as we would love the opportunity to provide you with a more enjoyable and satisfactory experience.

10/10 Sangat Bagus

Cami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The remote to the master bedroom TV was not working because it was for a smart tv. The flatscreen on the wall was not a smart TV. I called the front desk and maintenance came immediately. Within 30 minutes, I had a brand new LG Insignia tv on the wall. The staff was very nice, helpful, and professional. This resort is a timeshare. They offer $200 to do a tour when you check in. I told them I was not interested and the guy said ok, no problem. Never called or harassed me one time! I will stay here in the future.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Resort Management pada tanggal 29 Feb 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's our top priority to ensure our guests have a memorable and enjoyable time, and we're delighted that we were able to meet and exceed your expectations.Your kind words mean the world to us, and they serve as a great source of motivation for our team. We're dedicated to providing exceptional service and creating a welcoming environment for all our guests, and your feedback lets us know we're on the right track.Thank you for choosing us, and we look forward to serving you again in the future!

8/10 Bagus

Jose

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
good price
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Resort Management pada tanggal 29 Feb 2024
Thank you for staying with us, and we hope to have the chance to welcome you back in the future.