6/10 Cukup Baik
Vince
Bepergian bersama teman
17 Jan 2026
Disukai: Fasilitas
Desk staff were ABSOLUTELY RUDE!!! We walked up to desk when we arrived, said we'd like to check in please. Not one word from the girl (paper work says the check in person was dmalco0). So I proceed to get paper work out, she says not that. So my husband says what is it you want, she just looked at us, we asked again, finally said ID. The girl typed away at the computer, handed us the key. We had to ask about parking, she then handed us a piece of paper, she spoke no words. The girl at the other desk asked her a question, she spoke with her as she handed us the rest of the papers. My husband and I looked at each and left. dmalco0 never said a word as we left. No thank yous, where elevators are, anything about the parking, nothing! Horrible customer service, horrible way to treat customers that pay your wages and you want them to keep coming back. Check out girl was equally as rude, didn't speak much either. Never seen a place like this before, unacceptable behaviour, so much attitude. Dealing with customers, ZERO. A child could probably do better.
Vince
Menginap 4 malam pada bulan Desember 2025
