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Reviews of Margaritaville Resort Orlando

4 out of 5
Margaritaville Resort Orlando
8000 Fins Up Circle, Kissimmee, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 1999 out of 2981 reviews" "
Rating 8 - Good. 484 out of 2981 reviews" "
Rating 6 - Okay. 265 out of 2981 reviews" "
Rating 4 - Poor. 130 out of 2981 reviews" "
Rating 2 - Terrible. 103 out of 2981 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I enjoyed our stay at the margaritaville cottages. It was peaceful and was convenient having a kitchen and tons of living space to relax. Target was close by which made it easy to buy groceries :). Overall the cottage was clean and have no complaints in regards to cleanliness. My only complaint was little knats that got inside, maybe from outside etc. However, we enjoyed our stay and we will come back again :) 10/10
Stayed 3 nights in Apr 2024
Response from Margaritaville Resort Orlando on 2 May 2024
Dear Jasmin,Thank you so much for your FINtastic review! We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future.  Fins Up!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wish the food options were open later but easy to just door dash/uber
Stayed 5 nights in Apr 2024
Response from Scott Robbins on 30 Apr 2024
Dear Stephanie, Thank you for your feedback.

8/10 Good

Josephine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved staying here. Great accommodations at a walking distance.
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 30 Apr 2024
Thank you so much Josephine. We love having you here. Please come back soon.

6/10 Okay

Yanet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The purpose of my staying in this hotel was to relax and rest and I didn't like that i had to wake up early because there was a dog barking in the room next to me.
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 30 Apr 2024
Hello Yanet, Thank you for your feedback. I am so sorry to hear that this happened. Had we known we could have relocated your room to a quieter location or contact the guest.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love it there
Stayed 3 nights in Apr 2024
Response from Scott Robbins on 29 Apr 2024
Hi Maria, ....and we love having you here! Please come back soon.

2/10 Terrible

Daniel

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I loved the ability to walk to nearby shopping district and exterior of property is very well kept. The rooms are modern but not well kept the floors are so dirty and never mopped as you’ll see your feet or socks will be black, there is dust everywhere so that’s not a priority for the management either. Most the staff is exceptionally rude compared to the Margaritaville in Fort Lauderdale. Overall won’t return to this location
Stayed 6 nights in Apr 2024
Response from Margaritaville Resort Orlando on 29 Apr 2024
Dear Daniel,Thank you for taking the time to share your feedback with us. While we wish you had a better experience, it is reviews like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We appreciate you bringing your concerns to our attention and have shared them with the appropriate team members. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great experience that so many of our guests have grown so fond of.

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 29 Apr 2024
Thank you Wilhelm, for staying with us.

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Margaritaville Resort Orlando on 29 Apr 2024
Dear Teri,Thanks for rating your experience with us! Please feel free to reach out to us with any feedback. We appreciate you staying with us and hope to see you again soon.

10/10 Excellent

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, awesome stay in the cottages. Cottage was clean and had everything we needed. Will definitely be back...
Stayed 5 nights in Apr 2024
Response from Margaritaville Resort Orlando on 29 Apr 2024
Dear Andrew,Thank you so much for your FINtastic review! We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future.  Fins Up! Margaritaville Resort Orlando

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend the cottages. Super clean and very spacious. The hotel offers shuttle service within the resort and sunset walk.
Stayed 5 nights in Apr 2024
Response from Scott Robbins on 26 Apr 2024
Dear Nicole thank you for staying with us at Margaritaville Resort Orlando.

10/10 Excellent

Nilda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very close to Disney but far enough to enjoy some peace and quiet!
Stayed 4 nights in Feb 2024
Response from Margaritaville Resort Orlando on 25 Apr 2024
Dear Nilda. Thank you so much for your kind review! Please come back and us again soon!Sincerely,

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. The rooms are clean with views. The staff is very friendly. One of the bell hops in particular, Nathaniel, was so helpful and accommodating. Always courteous and friendly. The sunset walk right next to the resoft is convenient with lots of dining options. Will definitely be retuning to Margaritaville!
Stayed 4 nights in Apr 2024
Response from Margaritaville Resort Orlando on 25 Apr 2024
Dear Annette. Here at Margaritaville Resort Orlando, we pride ourselves on our exceptional hospitality, so we're over the moon to hear that Nathaniel privded that for you. We can't wait for you to come stay with us in paradise again!Sincerely,

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was the best part of the property. The rooms were very pretty and clean as well.
Stayed 5 nights in Apr 2024
Response from Margaritaville Resort Orlando on 25 Apr 2024
Dear Veronica. We're delighted to hear that you enjoyed your stay. Come back and see us again so we can make your next stay even better!Sincerely,

6/10 Okay

Sarah

Travelled with family
Liked: Amenities
Restaurants aren’t great options and the pool closes really early for a resort.
Stayed 5 nights in Apr 2024
Response from Scott Robbins on 25 Apr 2024
Hello Sarah,Thank you for your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Margaritaville Resort Orlando on 25 Apr 2024
Dear John. Thank you so much for your kind review. Come back and see us again soon!Sincerely

8/10 Good

Perry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to come stay with your family or just friends if you are looking for a good time. But if you are going to book through Expedia . Make sure to call the hotel and Expedia to confirm that they received your deposit and get your final payment amount .
Stayed 4 nights in Apr 2024
Response from Margaritaville Resort Orlando on 24 Apr 2024
Dear Perry,Thanks for rating your experience with us! We appreciate your staying with us and hope to see you again soon.

8/10 Good

Meagan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, the only reason i didn’t give full stars is because we had to call the hotel desk several times to get extra blankets. While the staff was nice the process took almost 3 hours. Which meant we were waiting until well after 10pm. Other than that, excellent
Stayed 2 nights in Mar 2024
Response from Margaritaville Resort Orlando on 24 Apr 2024
Dear Megan,Thank you so much for your review! We appreciate your feedback regarding the delivery time and all else mentioned and we’ll be sure to share it with the appropriate teams to ensure solutions are being implemented immediately. Thank you for bringing all of this to our attention! We work diligently on delivering an exceptional resort experience and reviews like this are what make that possible. We appreciate you staying with us and hope to see you again in the near future.

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
This was one of our worst stays. Even though we were on the 4th floor- our bathroom tile leaked this sticky disgusting substance that got all over everything. We reached out several times with no resolve. On top of that we were the ones who were threatened with a $500 cleaning fee ?!?!? Our 1st night the entire resort reeked of pot smell and several cop cars showed up due to a disturbance- trashy! The next night got even worse. Pot smell, loud parties, people screaming bloody murder.
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 25 Apr 2024
Dear Ali,Thank you for your feedback.

10/10 Excellent

Kerri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! We feel like we were in Key West. Everything was decorated so beautifully. Our room was incredibly clean smelled great. The staff were awesome. We feel like we found a hidden gem!! We will be back.
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 23 Apr 2024
Kerri! thank you so much for your amazing review. We cannot wait to see you again.

6/10 Okay

Angelina

Travelled with family
Liked: Amenities
Disliked: Staff & service
Resort is beautiful but cottage was not leaned well, missing many items, service was slow. Hot tub very unclean at cottage.
Stayed 3 nights in Apr 2024
Response from Scott Robbins on 23 Apr 2024
Hello Angelina, Thank you for your feedback. I will pass it on to Rentyl and the cottage team.

10/10 Excellent

Ron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
wait staff was stretched thin, around pool area. food and drink service was incredibly long...beautiful grounds, and pool area. nice touch having DJ in the lobby for new years party.
Stayed 3 nights in Dec 2023
Response from Scott Robbins on 23 Apr 2024
Wow, Thank you for your review for New Years Eve.

10/10 Excellent

Tracie

Beautiful resort.
Stayed 3 nights in Apr 2024
Response from Margaritaville Resort Orlando on 22 Apr 2024
Thank you so much for your FINtastic review! We appreciate you staying with us and hope to see you again in the near future.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Margaritaville Resort Orlando on 24 Apr 2024
Thanks for rating your experience with us. We appreciate your staying with us and hope to see you again soon.

10/10 Excellent

Lynn, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaritaville really makes you feel you could be on a tropical island. Beautiful decor throughout the property & rooms. Huge beautiful pool & a smaller quiter pool. We ate at the Euphoria two nights. The best meals by far in Orlando. Excellent drinks & seafood. Love they have some form of live music every night. And I appreciated the resort convenience store sold champagne &oj for those who need it to go😆
Stayed 3 nights in Apr 2024
Response from Scott Robbins on 22 Apr 2024
Lynn, You are awesome. Please come and stay all year round. At least come back soon. Thank you so much.

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful visit at Margaritaville. We stayed in a double bed room with our two kids and had plenty of space. I especially liked the entrance to the room with a mud room type feel and plenty of room for shoes, bags, etc. Our 5 & 3 year olds loved the pool and we loved the layout. The bar menu and drinks were expensive but convenient and great. All of the staff was exceptional. We will be back.
Stayed 5 nights in Apr 2024
Response from Scott Robbins on 22 Apr 2024
Justin, thank you so much to you and your family for staying with us. I am so glad to hear that you all enjoyed your time here. We cannot wait to see you return. Please come back soon.

6/10 Okay

Jacqueline, Rockland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Scott Robbins on 26 Apr 2024
Hello Jacqueline, I am sorry to see that we did not fully meet your expectations. I would love to find out how we could have made your stay better.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 23 Apr 2024
Hello Vincent, thank you for staying with us at Margaritaville Resort Orlando.

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Loved our stay here besides the fact that our room wasn’t the cleanest. Our floor was very dirty after walking barefoot for a few minutes around the suite is when we realized it wasn’t clean at all. (Floors)
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 21 Apr 2024
Hello Stephanie, thank you for your feedback. I have shared it with our Housekeeping team. this should not have happened.

2/10 Terrible

Christopher

Liked: Property conditions & facilities
Disliked: Staff & service
It was a nice place
Stayed 6 nights in Apr 2024
Response from Scott Robbins on 23 Apr 2024
Thank you Christopher. I am glad that your family at least got to enjoy the property.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Scott Robbins on 23 Apr 2024
Thank you Kenneth, please come back soon.

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Margaritaville Resort Orlando on 22 Apr 2024
Dear Alexandra,Thanks for the FINtastic rating! We appreciate your staying with us and hope to see you again in the near future. Fins Up! Margaritaville Resort Orlando

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful cottage. We will be back
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 21 Apr 2024
Thank you so much Lori. Please come back soon.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Scott Robbins on 21 Apr 2024
Hello Kayla,Thank you for staying with us.

8/10 Good

Zacharie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Scott Robbins on 20 Apr 2024
Thank you Zacharie for staying with us.

10/10 Excellent

RODERICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tropical escape in the middle of multiple theme parks. Relax and enjoy.
Stayed 3 nights in Apr 2024
Response from Margaritaville Resort Orlando on 19 Apr 2024
Thank you so much for sharing your kind words with us! Here at Margaritaville Resort Orlando, we pride ourselves on our exceptional hospitality, so we're over the moon to hear that we provided that for you! It would be a pleasure to welcome you again next time your travels bring you back to paradise!

10/10 Excellent

Dina

Travelled with partner
The property was immaculate and the staff was very friendly.
Stayed 3 nights in Apr 2024
Response from Scott Robbins on 17 Apr 2024
Hey Dina, Thank you so much. We are thrilled to hear that you enjoyed your stay.

8/10 Good

Giovanni

Stayed 5 nights in Apr 2024
Response from Margaritaville Resort Orlando on 19 Apr 2024
Dear Giovanni,Thanks for rating your experience with us! Please feel free to reach out to us with any feedback. We appreciate you staying with us and hope to see you again soon.

8/10 Good

Antonio

Liked: Cleanliness
.
Stayed 4 nights in Mar 2024
Response from Scott Robbins on 20 Apr 2024
Thank you Antonio for staying with us.

10/10 Excellent

Matthew John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities. Clean and beautiful.
Stayed 4 nights in Apr 2024
Response from Scott Robbins on 17 Apr 2024
Dear Mathew, Thank you so much for staying with us.

4/10 Poor

Benvenido

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water during our stay.
Stayed 2 nights in Apr 2024
Response from Margaritaville Resort Orlando on 17 Apr 2024
Dear guest,We want everything our guests use to be in proper, working order, so we've brought your concerns to our maintenance team's attention so we can promptly address them.

10/10 Excellent

Widney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and amenities were fantastic. My only issue was i left a lighter gift set there and was told it was found. I was upset about that but other was we loved the facilities.
Stayed 3 nights in Apr 2024
Response from Scott Robbins on 15 Apr 2024
Hello Widney, thank you for your feedback. Was it found or was it not found?

10/10 Excellent

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
massive compound with excellent access to restaurants and entertainment
Stayed 2 nights in Apr 2024
Response from Margaritaville Resort Orlando on 15 Apr 2024
Dear Nina,Thanks for the FINtastic review! We appreciate your staying with us and hope to see you again in the near future. Fins Up! Margaritaville Resort Orlando

10/10 Excellent

JEDEDIAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 15 Apr 2024
Hello Jedediah,thank you so much for staying with us at Margaritaville Resort Orlando.

10/10 Excellent

Robert M

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Scott Robbins on 15 Apr 2024
Thank you for staying with us Robert.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing time. Easy to come back from the parks and get food within walking distance. Very friendly and helpful staff.
Stayed 2 nights in Apr 2024
Response from Margaritaville Resort Orlando on 15 Apr 2024
Dear Heather,Thanks for the FINtastic review! We appreciate your staying with us and hope to see you again in the near future. Fins Up! Margaritaville Resort Orlando

6/10 Okay

Lesa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was there celebrating my 10 year anniversary. Went to a restaurant on the property. We had the manager Margaritaville come up to our table. Call my husband by his name and ask us to leave. They confused him with somebody else and got his name off of a bar receipt. To say the Least we were so embarrassed. We sat at the table, not getting served until they called somebody over to look through the window at my husband and tell the manager he had the wrong guy. Manager apologized then turned it over to the manager of the restaurant. The restaurant manager was wonderful. This happened early in our visit. I was embarrassed because the whole staff was involved in treating us very weird for about an hour before this happened will never go there again, the manager strangely enough looked just like my husband. I would think that they would know the man’s name that they needed to throw out before they tried to throw my husband out.
Stayed 5 nights in Mar 2024
Response from Scott Robbins on 15 Apr 2024
Hello Lesa,thank you for your feedback. I know you know that was not the case. You were never asked to leave and you were told the entire story before any decision was made. Your meal was taken care of and a bottle of champagne was sent to your cottages. Your husband laughed however you asked what would happen if it was your husband, and it was said that you would be asked to leave but since he was not the father of the bride who did not want him to be there then there was no issue. Unfortunately it was the mother of the bride who pointed him out and was mistaken thus apologies were made and your full bill was taken care of.

10/10 Excellent

Raafat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, very pleasant and knowledgeable staff, we are enjoying our stay here.
Stayed 1 night in Apr 2024
Response from Scott Robbins on 14 Apr 2024
Hello Raafat, I am so glad to hear that you are enjoying your stay. If there is anything that we can do for you please let us know.

8/10 Good

Destinee

Stayed 5 nights in Mar 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of my favorite places in Orlando... Cant wait to come back for another stay..
Stayed 4 nights in Apr 2024
Response from Margaritaville Resort Orlando on 19 Apr 2024
Dear Melanie,Thank you so much for your FINtastic review! We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future. Fins Up!

10/10 Excellent

Joe, North Haledon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Scott Robbins on 14 Apr 2024
Hello Joe, thank you so much for staying with us.