2/10 Sangat Buruk
Tahayah
17 Jan 2026
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The only good things - Pets stay free. No deposit.
The room was “clean enough” and outdated. Both rooms smelled like a mixture of unfinished basement and flood water (I had two). Theres roaches, the hallway & stairs reek of defecation, the carpet is extremely soiled and littered with food remnants. I watched house keeping pass the hallway mess daily, w/o attempting to clean it. The front desk needs hospitality training. They claim I booked the wrong room (a single bed w/ a refrigerator and microwave) and then when I showed them my booking I was informed they downgraded my room because they no longer had the room available without notice. When I booked a second time I was informed I purchased the wrong room again and when I showed my booking a second time I was told to book the room that had double beds and only the refrigerator. The booking I purchased was double beds w/ microwave and refrigerator so I was confused. Every question was met with annoyance. This booking cost more than my original accommodations but with the limited amount of microwaves + fridge combos I didn’t want to lose them but apparently this was not the right booking even if this is what my room had in it. My last booking was cancelled where they claim I was put on the DNR list since my first day after they made me purchase another room. which make 0 sense. I even had house keeping check my room (I have a video of her doing so) before I left to make sure it didn’t have any odor or excessive trash. 0/10
Tahayah
Menginap 2 malam pada bulan Januari 2026