"The pools were great and pretty clean. Especially the "Adult only" pool. However, the waterpark was not included and was an additional $25 per person, per day. This was not conveyed to me when we booked. Our room had much wear and tear but served its purpose. The cleaning staff never once came and cleaned our room or changed out our towels. We had to go find towels every day! I would give this resort 3 out of 5 stars. Also, it was a time share resort and there were people touring everywhere. And I had to go thru a speech in order to get my parking pass. Again, this was not conveyed when I booked the hotel."