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SureStay Hotel by Best Western Clermont Theme Park West

2.5 star property
Travelers start their mornings with a continental breakfast before cooling off in the outdoor pool, with friendly staff on hand to help navigate the area

Choose dates to view prices

SureStay Hotel by Best Western Clermont Theme Park West is near Orange Lake Golf and Northeast Regional Park. Guests enjoy a continental breakfast, in-room WiFi, and an outdoor pool. Vending machines offer convenient snacks.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is Rp1.109.104
Rp1.242.196 total
includes taxes & fees
27 May - 28 May

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About this property

SureStay Hotel by Best Western Clermont Theme Park West

  • Hotel near Northeast Regional Park
  • Located close to Orange Lake Golf, SureStay Hotel by Best Western Clermont Theme Park West provides free continental breakfast. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self-parking
    • A front desk safe, a lift and a 24-hour front desk
    • A vending machine
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 50 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Fridges, microwaves and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet, per night, plus a deposit of USD 100 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 18 kg per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does SureStay Hotel by Best Western Clermont Theme Park West have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM to 9 PM.

How much does it cost to stay at SureStay Hotel by Best Western Clermont Theme Park West?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Clermont Theme Park West on 27 May 2026 start from Rp1.109.104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Clermont Theme Park West pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Clermont Theme Park West?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Clermont Theme Park West?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at SureStay Hotel by Best Western Clermont Theme Park West?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Clermont Theme Park West located?

Situated in Four Corners, this hotel is 2.6 mi (4.2 km) from Northeast Regional Park, and within 9 mi (15 km) of Orange Lake Golf and Disney's Animal Kingdom® Theme Park. Disney's Blizzard Beach Water Park and Disney's Hollywood Studios® are also within 12 mi (20 km).

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.6

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 485 out of 1007 reviews
Rating 8 - Good. 293 out of 1007 reviews
Rating 6 - Okay. 114 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 73 out of 1007 reviews

Reviews

Verified

8/10 Good

Hogeun

Liked: Staff & service, amenities, property conditions & facilities
Good price, location, facilities. breakfast.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Chevette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the lower price. Room was very clean. Office did put another couple in our already occupied room though, they fixed soon after.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff very welcoming. Breakfast selection quite limiting but satisfying. Fresh brewed coffee was a highlight. Strange combination of closet and bathroom in one area, but not critical. Quiet location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diana

Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. The front desk lady was very nice and helpful. Kids enjoyed swimming in the pool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Staff is up to par and rooms look great! Great stay!!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Trish

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although clean with helpful staff the area was not the best and the breakfast was lacking in options and only available from 6-9 am
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, and friendly staff.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Tommy

Liked: Cleanliness, amenities, property conditions & facilities
The room and facility as a whole was very nice and well maintained
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff friendly. Breakfast a bit meager but sufficient
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great the front desk was very friendly and kind definitely will be back
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Room is clean and spacious, well kept. Check in was smooth.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and nice. The front desk people were very nice.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Michael

Liked: Staff & service
The internet was just fine. The staff was very pleasant and helpful. The property could use some updating, but a deal for the price. There was an odd scent on the breakfast room, so we didn't use it too much. The coffee was good, but I prefer real cream.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
waffles , cereal , yogurt and toast nothing hot that was a bummer when coming from a long drive but still was eatable. room wasn't that clean , counter had lots of grease stains , shower curtain very dirty and had hair on it. Housekeep need to learn to disinfect the rooms. The hotel was safe overall and i got my deposit waived so very grateful for that. Will recommend
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tamera

Liked: Cleanliness
Clean room and confortable. Location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean. Bed was comfortable. Staff was excellent and very helpful. Nice little breakfast. Place was close to everything we needed.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities
Very clean room. Front desk staff had specific and exact instructions for the hold on your credit card, the door lock and quiet hours.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nashaly

Liked: Cleanliness, amenities
Love it, all clean and friendly
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great air con
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Rajith

The staff were good and the room was okay(floor seems not cleaned). The location was nice as well. However, we did notice some shady individuals staying in other rooms, which made us feel a bit unsafe—especially since we were traveling with family.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
They need to fix the elevator we would hit down and it would close and open again, did it a few times. The people that work there nice and friendly.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sarai

We did not have breakfast, AC & everything work. Hard time opening door however it was a good stay. Front desk service excellent though no smile. Due to slippery floor vinal mat my husband fell. Thanks God no broken bones just mild tail bone pain. Suggest: 1. install anti slippery mat and bar Handel to step in/out of the bathtub. 2. cleaning floor corners, base boards and touch up to maintain the whole complex clean and in good appearance. 3. Notice washer door on 3rd floor rusted. Pain door with rust resistance paint and in addition build pony wall to protect them from weather. Hope the entrance someday will be more appealing. Thank you
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kiara

Liked: Cleanliness, amenities, property conditions & facilities
Everything fine and clean. The breakfast was poor.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area friendly staff
Stayed 3 nights in Jun 2025