2/10 Sangat Buruk
Patricia
Bepergian bersama keluarga
30 Des 2025
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unacceptable Conditions & Terrible Housekeeping
Unfortunately, my stay at Orlando Palm Hotel was one of the worst hotel experiences I have ever had.
I understand this is not a luxury hotel — however, there is absolutely no excuse for the unsanitary conditions and extremely poor housekeeping service.
From the very first day:
• The room had an overwhelming and unbearable odor, a mix between urine and curry, so strong that even air fresheners had no effect.
• The bathtub was dirty, clearly not cleaned after the previous guests.
• Housekeeping service is practically nonexistent:
– They bring clean towels but do not pick up the dirty ones.
– They do not make the bed or clean the room at all.
– Basic cleaning and restocking simply do not happen.
Sleeping in a room that smells bad, is dirty, and receives no proper cleaning is not just an inconvenience — it is a serious health concern.
This hotel does not only need renovation; it urgently needs proper sanitation control and supervision of its housekeeping staff.
I absolutely do not recommend this hotel.
There are many better options in Orlando for the same price — or even less.
Patricia
Menginap 5 malam pada bulan Desember 2025
