6/10
Check in: no one at front desk. Could hear people in the office area laughing and talking. Had to say “hello” before anyone came out.
Checked in and no luggage carts. Waited over 40 minutes. They asked someone to go check hallways and the person walked down the hall out of site of the front desk and held a conversation with a room attendant.
Pool bar and grill. Placed order and they brought out 2 of the 3 things we ordered. The staff at the grill didn’t understand english well and was very hard to understand. After waiting over 40 minutes for our 3rd item we asked and he never put the item in for the kitchen.
Room: nice layout. Great amenities. Drawers didn’t open and close. The required escape plan on the back of the entry door states that check out is 12:00 but it is really 11am.
Tamalyn
Menginap 3 malam pada bulan Juli 2025