Hotel dekat Osage Casino - Sand Springs

"I got there and the lady wasnt at the front desk. I had to call a number and about 5 minutes later she showed up. The elevator didnt work because of the shifting of the ground so I had to take all my luggage up the stairs and nobody asked if I needed help. Plus the stair area was pretty scary, dont go alone if youre a woman. There was also a sign that the hot water wasnt working. Every shower I took was freezing!!! I couldnt even wash my hair!! All this was extremely frustrating because I paid...

"Breakfast was really the only good thing here."

"Bug in bed and dirty sheets can't even get a refund even partial so now I sleep in my car"

"This would be a great place to go with a large group like a family reunion or a wedding but we were there for the weekend for a basketball tournament by ourselves. The lodges are set up with a common area in the middle and the sound goes right through the doors. We had people playing pool at midnight and could hear everything. We could also hear the people above us walking around and there was a squeaky spot in the floor that they stepped on over and over. They were early risers, about 6...

"Loved The Avery, the restaurant on site. The staff were welcoming and friendly for the most part. The only issue I ran into was not being able to use the hotel validation for parking after adding it to my room."

"It’s too cool for older folks"

"Good breakfast, staff was great, but my room (316) has some issues. Cable TV didn't work, and the shower also had some issues."

"Loved the view! Super friendly and helpful staff, can't beat the complimentary breakfast and the room was great. When you get a chance check out the view on the 14th floor"

"Room was clean, no linens for the rollaway bed were provided. We went to the lobby to ask for it, staff seemed a little bothered but did go to 2nd level to get it. We followed him so he could hand it to us. While waiting for our food delivery at the lobby, a person staying was asking for linens as well for the rollaway bed and also a homeless person walked in got coffee from the lobby, dropped lids on the floor and walked out with a cup of coffee. There’s 25 parking spots right behind the...

"Pool super clean and nice"

"No extra blanket. Front desk would not answer. Housekeeping would not answer. Shower was COLD."

"The electricity went out. No offer of assistance. No flashlights or back up plan. They over sold an event and again had no back up plan. Underwhelming given the hype"

"The staff are friendly and helpful, but my experience could’ve been better. It felt much more like an apartment than a hotel. First, there’s isn’t a coffee or water station. I’ve been at cheaper hotels like La Quinta Inn that managed to provide guests with a beverage station all day. It’s small comfort that’s missing. Second, the room’s lights are a cold white. It gives the rooms a clinical feel, as though you’re in an office or hospital. Third, they didn’t have a toothbrush or laundry...

"The property was clean and we were able to get an accessible room. The TV, however, did not work. The box was exchanged, but we were unable to lower the volume or turn it off from the remote. The refrigerator also did not work."

"Won’t have any sort of hot water. So don’t go if you plan to shower the temp handle will just spin in circles and very understaffed. Didn’t even get our room clean being there 5 nights had to ask for bathroom towels every day"

"The property was great! The entire staff (housekeepers, front desk, restaurant workers) was friendly and helpful the entire stay. Will definitely stay again!"