Hotel dekat Shoppes at Cleveland

"Breakfast was very nice. The elevator was out which was very inconvenient with a 4th floor room. The hotel staff apologized and the General Manager (Amanda) did a terrific job of making it right. Staff was very polite and responsive!"

"Comfort rooms"

"Place resembles a drug den. Dark and poorly lit inside. Rooms are small and dark. I checked out as soon after I saw the interior. I will not pay for this place"

"Arrived to discover safety and other issues in our room. Checked on changing rooms but were told all similar rooms had the same safety issue. Also, upholstered chair arms were filthy and torn in one place. It looked like property might be located in a questionable part of town, and the last straw was that the breakfast drink dispenser had an "out of order" sign on it. With all of that, we decided to find another place to stay. There was also a $100 "damage deposit" required on check-in because...

"Even though it was just for one night, the stay was perfect! Great rooftop views/bar, comfortable beds, large room that was clean and bright. Highly recommend. "

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"Fan was rattling "

"This hotel stay was Outstanding! Kat set the table with her personality and welcoming me upon check in. The room & entire staff were wonderful throughout. The room was very clean. Delicious breakfasts & the location is second to none with the ballpark right there! "

"A perfect stay!"

"Here are my negatives. No covered parking options (they do have a gated lot that you have to pay for), we got no sleep because of the wind blowing through AC units “whistling” all night on an adjacent roof right outside my window (this was very loud and never stopped), weird shower door that is open on half with no ability to close so water got everywhere, there was an exhaust fan in the bathroom ceiling but there was no way to actually use it as none of the wall switches turned it on, in...

"Parking was easy and the restaurant/bar being right there was very nice. Excellent coffee shop within easy walking distance. The staff was very nice and helpful."

"Everything was clean, staff was cordial and polite. Price was adequate and we did not have any issues during our stay."

"Gorgeous hotel. Friendly accommodating staff. Great location!"

"We left before breakfast was served."

"There are not small refrigerators in single master bedroom, unless you upgrade to a master suite. If you do need a refrigerator, they will rent you one in your room (portable) for $25.00 per night. They will place your needed refrigerator items in the refrigerator behind the front desk at no charge."

"The checkout and check in process was extremely slow… the shower wouldn’t completely turn off and it wouldn’t drain. We had to stand in shin deep water while taking a shower. Definitely not what I expected for the price we paid."

"Room was Clean, Front Desk staff was helpful, Vallet was fast and great area."

"I didn’t eat breakfast but I’m sure it was amazing everything was so good there I definitely will be back for any future events thank y’all a lot "