Hotel dekat Shops @ Sand Springs

"There was something sticky on the phone which got all over my ear. It was very disturbing. I went to the front desk to report it and was treated very rudely. Basically, the person said they could refund my room and go elsewhere. Since I had just driven nine hours to get there, I wasn’t about to do that. I went to take a shower to clean myself from the phone situation, all I had was scolding HOT water. I will never stay here again!!"

"Bien solo avía un poco de basura atrás de los muebles."

"Room was nice but needed some repairs. Microwave and television not working correctly. I will stay again. Overall, no complaints. "

"The room was clean. The plumbing in the shower needs work. The room did not smell good. Motel staff kindly came up and sprayed room which seemed to eliminate odor. "

"It was nice. Wish the portch was more secluded. "

"Great!"

"Great place to stay!"

"Arrived to discover safety and other issues in our room. Checked on changing rooms but were told all similar rooms had the same safety issue. Also, upholstered chair arms were filthy and torn in one place. It looked like property might be located in a questionable part of town, and the last straw was that the breakfast drink dispenser had an "out of order" sign on it. With all of that, we decided to find another place to stay. There was also a $100 "damage deposit" required on check-in because...

"The checkout and check in process was extremely slow… the shower wouldn’t completely turn off and it wouldn’t drain. We had to stand in shin deep water while taking a shower. Definitely not what I expected for the price we paid."

"We have stayed several times and really like this hotel. A few issues that could be improved include scratchy sheets, shower curtain too short caused wet floor, "

"Don’t request a room away from the elevator and ice machine. Staff will then give you a room BY the elevator and the ice machine. Toilet was clogged in the evening, housekeeper knocked in the early a.m. Location was great. breakfast was decent. Special request ignored. "

"Yes"

"Many positives but one deal killer. Both the 2nd and 3rd evenings we returned to find the door unlocked and not latched. The door did not latch when left to close by itself, we found that you have to pull it shut manually to get it to latch/lock. We informed the front desk the first night and emphasized how important it was to us to know that our room is locked. I think the housekeeping staff does not realize this latching issue so it wasn’t latched closed when they finished. This is partially...

"The man at the desk I believe he was the manager was rude from the beginning, I even asked him if he was upset and his answer was "no." I'm a single mom trying to take my kids to experience different places, but we all were disappointed with the way we were treated. I made a reservation for 5 people, and we didnt receive a blanket for one of us, so I went back downstairs to ask him for one, and he said "we don't have any blankets." Is the entire hotel all book? Can you check in another room?...

"Very clean room"

"Best place we have ever stayed."

"Enjoyed the stay "

"I was greatly impressed with this property. The staff was awesome and had all needed amenities. Only drawbacks was a dirty room ac filter and a bathroom drain plug that didn’t work. Was still a very pleasant one night stay. Many thanks to all! "

"Great "

"Breakfast was 18 and not good"