Hotel dekat Shoppes at Cleveland

"Comfort rooms"

"Place resembles a drug den. Dark and poorly lit inside. Rooms are small and dark. I checked out as soon after I saw the interior. I will not pay for this place"

"Arrived to discover safety and other issues in our room. Checked on changing rooms but were told all similar rooms had the same safety issue. Also, upholstered chair arms were filthy and torn in one place. It looked like property might be located in a questionable part of town, and the last straw was that the breakfast drink dispenser had an "out of order" sign on it. With all of that, we decided to find another place to stay. There was also a $100 "damage deposit" required on check-in because...

"Crybaby room was supposed to have a better review but we were looking at the parking and the back of another building which made us to have the blinds closed all time. Coffee machine was not in the room."

"Great!"

"Very informative staff nice clean room"

"A perfect stay!"

"We left before breakfast was served."

"The concert we attended was great. The casino was lively and has great ammenities."

"Clean and large room."

"Fan was rattling "

"There were bed bugs"

"Extremely helpful staff! My husband broke his glasses while there and the front desk concierge went out of her way to help us repair them. We will forever be grateful! I believe her name started with a ja or je, she was so very helpful! "

"Parking was easy and the restaurant/bar being right there was very nice. Excellent coffee shop within easy walking distance. The staff was very nice and helpful."

"The staff were friendly and accommodating. The hotel itself is clean and comfortable plus well taken of. My parents and my child enjoyed the amenities especially the pool. We would definitely come and visit this facility again when we are in town."

"An historic property nicely updated. Centrally located. I enjoyed my stay and will hopefully stay again someday."

"Very clean room"

"The checkout and check in process was extremely slow… the shower wouldn’t completely turn off and it wouldn’t drain. We had to stand in shin deep water while taking a shower. Definitely not what I expected for the price we paid."