Hotel dekat Shoppes at Cleveland

"The elevator didn’t work and had no hot water"

"Staff was great. Breakfast was good. The pool area needs some work, and the pool was very cold. The rooms need some upgrades."

"Staff was very friendly. Hotel was clean. Breakfast wasnt that great."

"This would be a great place to go with a large group like a family reunion or a wedding but we were there for the weekend for a basketball tournament by ourselves. The lodges are set up with a common area in the middle and the sound goes right through the doors. We had people playing pool at midnight and could hear everything. We could also hear the people above us walking around and there was a squeaky spot in the floor that they stepped on over and over. They were early risers, about 6...

"The property itself was great. Loved the vibes. But a noisy guest above me was shouting and stomping and dripping heavy objects and even dragging furniture at midnight and past midnight. I asked management to look into it twice. In the morning, I asked to speak to the manager and explained that I didn’t get any sleep. She didn’t offer anything for the disruption. This is a hospitality business and your job is to make people feel comfortable, understood, and offer a way to make it up to them....

"The staff are friendly and helpful, but my experience could’ve been better. It felt much more like an apartment than a hotel. First, there’s isn’t a coffee or water station. I’ve been at cheaper hotels like La Quinta Inn that managed to provide guests with a beverage station all day. It’s small comfort that’s missing. Second, the room’s lights are a cold white. It gives the rooms a clinical feel, as though you’re in an office or hospital. Third, they didn’t have a toothbrush or laundry...

"Clean. Close to venues"

"Biggest issue was understanding the parking. While the check in agent showed "photos" of where to self park, I still was confused. Signs in the garage conflicted with each other"

"Great stay"

"The room had a strange smell. Husband thought it smelt like dirty socks. The bathtub was not very clean."

"Great location"

"The room was huge and clean. AC felt good - effective AC is important these days. All in all, a quick, great stay."

"The location was excellent. We were able to walk to everything."

"Great stay!"

"Short stay and staff was helpful with good breakfast in the morning."

"Our family had an excellent stay at this hotel. We all agreed that it was the cleanest and most comfortable hotel we’d stayed at in a while."

"What you would expect from a four star hotel, friendly staff. Good environment and great location to get whatever you need in downtown."

"I was concerned about the safety of the building after teenagers got in around 11 PM at night and let off of fire extinguisher. Five firetruck trucks ended up being"

"Had a wonderful experience"