Hotel dekat Shops @ Sand Springs

"I got there and the lady wasnt at the front desk. I had to call a number and about 5 minutes later she showed up. The elevator didnt work because of the shifting of the ground so I had to take all my luggage up the stairs and nobody asked if I needed help. Plus the stair area was pretty scary, dont go alone if youre a woman. There was also a sign that the hot water wasnt working. Every shower I took was freezing!!! I couldnt even wash my hair!! All this was extremely frustrating because I paid...

"TV in room did not work whole time we were there, no exhaust fan in bathroom, breakfast was very good, room was clean, staff cleaning room were very helpful, breakfast staff were very good and friendly."

"Bug in bed and dirty sheets can't even get a refund even partial so now I sleep in my car"

"Awesome stay!"

"The staff was super nice"

"Ok"

"Room was clean, no linens for the rollaway bed were provided. We went to the lobby to ask for it, staff seemed a little bothered but did go to 2nd level to get it. We followed him so he could hand it to us. While waiting for our food delivery at the lobby, a person staying was asking for linens as well for the rollaway bed and also a homeless person walked in got coffee from the lobby, dropped lids on the floor and walked out with a cup of coffee. There’s 25 parking spots right behind the...

"The property was clean and we were able to get an accessible room. The TV, however, did not work. The box was exchanged, but we were unable to lower the volume or turn it off from the remote. The refrigerator also did not work."

"Won’t have any sort of hot water. So don’t go if you plan to shower the temp handle will just spin in circles and very understaffed. Didn’t even get our room clean being there 5 nights had to ask for bathroom towels every day"

"Clean, comfortable, easy."

"This would be a great place to go with a large group like a family reunion or a wedding but we were there for the weekend for a basketball tournament by ourselves. The lodges are set up with a common area in the middle and the sound goes right through the doors. We had people playing pool at midnight and could hear everything. We could also hear the people above us walking around and there was a squeaky spot in the floor that they stepped on over and over. They were early risers, about 6...

"The staff are friendly and helpful, but my experience could’ve been better. It felt much more like an apartment than a hotel. First, there’s isn’t a coffee or water station. I’ve been at cheaper hotels like La Quinta Inn that managed to provide guests with a beverage station all day. It’s small comfort that’s missing. Second, the room’s lights are a cold white. It gives the rooms a clinical feel, as though you’re in an office or hospital. Third, they didn’t have a toothbrush or laundry...

"Everything was great except check-in, it was delayed by 2 hours, they also lost the card left at the bar and the shower head had no pressure. Besides that everything else was great."

"Good breakfast, staff was great, but my room (316) has some issues. Cable TV didn't work, and the shower also had some issues."

"No extra blanket. Front desk would not answer. Housekeeping would not answer. Shower was COLD."

"I was concerned about the safety of the building after teenagers got in around 11 PM at night and let off of fire extinguisher. Five firetruck trucks ended up being"