Dear eunseonThank you very much for staying at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.We will continue to strive to be better and welcoming you back in the very near future.Best regards,Hotel Manager

Dear Mia Teng MartinThank you for your recent stay with us at Hotel Granvia Osaka.We are very pleased to receive the words of compliment about our location.As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara.We will continue to strive to provide the best services that will satisfy our customers, without taking advantage of our location and the convenience of the direct connection to the station.We look forward to welcoming you here again soon.Best regards,Hotel Manager

Dear JanThank you very much for choosing to stay at Hotel Granvia Osaka.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager

Dear TAYThank you very much for choosing to stay at Hotel Granvia Osaka.We are very pleased to receive the words of compliment about our location.We will strive to provide better services, and look forward to welcoming you back here very soon.Best regards,Hotel Manager

Dear VictoriaThank you for staying here at Hotel Granvia Osaka.We are very pleased to receive the words of compliment about our location and staff.However, we deeply apologize for any discomfort caused by our housekeeping.We will reconfirm the method of cleaning and checking procedures to provide our customers with a more comfortable space.Thank you again for your valuable opinion about the coin laundry facility.While we do not currently offer such facilities at our hotel, we do provide laundry services. Please consider using those services next time you stay with us.I do hope you will give us another opportunity in the future to meet all of your expectations.Sincerely yours,Hotel Manager

Dear emilioThank you very much for your recent stay with us, and for taking your valuable time to write the review.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We will strive to provide better services, and truly look forward to your next visit!Best regards,Hotel Manager

Dear KathrynThank you for choosing to stay at Hotel Granvia Osaka.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We are very pleased to receive your many compliments. Your words of praise are an encouragement to us every day.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager

Dear HOW SiongThank you very much for choosing to stay at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.It is a great pleasure for us to receive your words: "will come back again".We continually strive to maintain our hotel as a comfortable place for all the customers and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager

Dear GayleThank you very much for choosing to stay at Hotel Granvia Osaka.We are pleased and encouraged to have your many compliments.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager

Dear JamesThank you very much for staying at Hotel Granvia Osaka.We are honored to receive your words of compliment about our location and staff.However, we apologize for our room were not satisfied you this time.Our hotel has various types of rooms, from 14.6m² to 70m² and you can choose the room most suitable for you next time.We will reconfirm the method of cleaning and checking procedures to provide our customers with a more comfortable space.Also, we've always been striving to maintain our rooms as appropriate as possible, but we will take your comments into consideration for future improvements and strive to provide you with a space that will satisfy you even more.We hope to see you again in the very near future.Sincerely yours,Hotel Manager